Front Office Ambassador
Front Office Ambassador
Posted on :
18-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Guest CheckIn and CheckOut: Efficiently manage the checkin and checkout processes ensuring a seamless experience for guests.
- Reservations Management: Handle reservations via phone email and inperson ensuring accurate bookings and special requests are noted.
- Guest Services: Provide information about hotel services local attractions and events; assist guests with inquiries and problem resolution.
- Payment Processing: Accurately process payments and maintain records of transactions ensuring compliance with hotel policies.
- Communication: Collaborate with housekeeping maintenance and management to address guest needs and ensure high service standards.
- Handling Complaints: Address guest complaints with empathy and professionalism striving for prompt resolution and guest satisfaction.
- Maintaining Front Desk Area: Ensure the reception area is clean organized and stocked with necessary supplies and promotional materials.
- Reporting Issues: Report any maintenance issues or safety concerns to the appropriate department promptly.
Qualifications :
Graduate from Hotel Management background
minimum 6 months experience
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
