American Girl NYC - Personal Shopper Assistant seasonal
American Girl NYC - Personal Shopper Assistant seasonal
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Salary Not Disclosed
1 Vacancy
Job Description
The Opportunity: The American Girl New York City retail store is looking for a dynamic individual as a Seasonal PartTime Under Personal Shopping Assistant to provide administrative support to the American Girl Personal Shoppers as well as providing personalized service to customers. The individual we seek has high energy and a positive attitude is highly organized with strong timemanagement skills efficient flexible teamoriented and strives to create a positive experience for the client and their family.
What Your Impact Will Be:
- Provide premium customer service by asking/answering questions recording/resolving customer concerns responding to special requests assessing needs and offering suggestions.
- Assist with the selling and booking of instore special events and Bistro parties.
- Check in guests for instore special events or parties and ensure gifts and goodie bags are ready.
- Assist with personal shopping appointments including preparation prior to the appointment (goodie bags hold items special requests) and assists on the sales floor as needed.
- Initiates and responds to client communications schedules appointments and follows up with client as needed.
- Utilizes Microsoft applications including Outlook to complete administrative duties.
- Keep uptodate on product knowledge and services.
- Balances work tasks while supporting the Personal Shoppers individually.
- Follows all company standards guidelines policies and procedures consistently.
Qualifications :
What Were Looking For:
- 1 to 2 years of retail sales and service experience. Previous experience in office administration a bonus.
- Must have computer skills including familiarity with Microsoft Office applications (Word Excel and Outlook).
- Demonstrated ability working with a broad and diverse work force and customer base including working with children.
- Excellent organizational and time management skills.
- Strong verbal and written communication skills.
- Team player; flexible to meet changing business demands.
- Must be available to work evening weekend and holiday shifts.
.The hourly rate for this position is $18.5019.00*
*Hourly rate is based on a candidates education skills and experience.
Additional Information :
Dont meet every single requirement At Mattel we are dedicated to building a diverse and inclusive workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.
What Its Like to Work Here:
American Girl is subsidiary of Mattel a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a whollyowned subsidiary of Mattel Inc. (NASDAQ:MAT a leading global toy company and owner of one of the strongest catalogs of childrens and family entertainment franchises in the world. We create innovative products and experiences that inspire entertain and develop children through play. We engage consumers through our portfolio of iconic brands including Barbie Hot Wheels FisherPrice American Girl Thomas & Friends UNO and MEGA as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content gaming music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Mattel is recognized for the second year in a row as a Great Place to Work and as one of Fast Companys Best Workplaces for Innovators in 2022.
Visit us at is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities females veterans individuals with disabilities and those of all sexual orientations and gender identities.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
