Event Services Supervisor - Audio Visual Event Technology
Event Services Supervisor - Audio Visual Event Technology
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Job Description
Description
Event Services Supervisor
Company Overview
Pinnacle Live is a premium inhouse AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of bigpicture problemsolving and bootsontheground we deliver bespoke AV solutions for inperson virtual and hybrid meetings and live events. The most impressive impactful meeting and events all have the same common denominator: dedicated determined people working behindthescenes to make it happen. Were looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Event Services Supervisor is responsible for the supervision of floor operations including setup removal and operations of technology equipment in a hotel environment with a focus on delivering unmatched customer service and providing an overall positive experience for our guest/client.
Essential Functions:
- Supervise nonunion union and contract labor to ensure all set up and strikes are completed according to Pinnacle Lives standards.
- Ensure AM and PM shifts receive clear communication of daily expectations and all log information detailed and complete
- Greet guest/client before the event and provide clear instructions on how to operate equipment.
- Provide continued communication with client to ensure success of all events.
- Follow through on all client requests and look for opportunities to enhance the clients event
- Ensures all inventory is in good working order and rental condition
- Complies and enforces all Company security and safety measures
- Manage venue inventory and location of equipment to ensure inventory is secure from theftand/or damage
- Ensure any loststolenor damaged equipment is immediately reported to supervisor
- Continually work toward updating and improving technical skills
- Provide continued communication with client to ensure success of all events
- Maintain accurate client event information into the Companys billing/event order system
- Review invoice with client and obtain clients signature on invoice and addons
- Ensure all Company occupied areas are clean organized and up to Company standards
- Perform other duties as assigned.
Education & Experience:
- Two 2 to three 3 years prior experience in the audio visual and/or hospitality industry.
- Two 2 years advanced audio and visual experience in a theatrical or live event environment.
- Computer proficiency
Required Skills & Knowledge:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge skill and/or ability required.
- Strong technical aptitude
- Planning ability; able toplan aheadand prioritize
- Excellent organizations skills
- Strong interpersonal skills
- Strong verbal listening and written communication skills
- Strong customer focus
- Strong team player orientation
- Generous time off with PTO holidays and sick/personal days
- 401k with a contribution match
- Insurances; health vision dental and more
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pinnacle Live is anEverifyand Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming valuing and supporting every person and their unique contributions. We are actively working to foster an environment where diversity equity inclusion belonging and mutual respect thrive. We recognize that diversity is intersectional and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes openly acknowledges empowers and celebrates the diversity of all our team members clients and partners and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.
Required Experience:
Manager
Employment Type
Temp
