Admissions Supervisor
Admissions Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What youll bring to the team
We are currently recruiting for anAdmissions Supervisorto work across Shreks Adventure! London and the London Dungeon. Working across both landmark attractions you will be interacting with our guests either on their journey to Far Far Away to find Shrek or on their way to Traitors Gate to have their heads chopped off! (just a little different ey!.
About the role
Whilst leading a team of Admissions Hosts youll be passionate about the safe operation and management of the attractions entrances along with driving sales to improve cluster and premium ticket penetration. You will also ensure that all areas are kept in a clean and tidy manner throughout the day all whilst ensuring the team are always delivering elite customer service.
Youll be responsible for the training and development of your team and will therefore embrace a passionate approach to guest care and actively encourage and support new and innovative ideas from your team.
This is a 6 month fixedterm role working any 5 days out of 7 on a roster basis. Our attractions are open daily and so full availability is needed including weekends bank holidays and during peak seasons.
So if you want to be involved in creating magical experiences we want to hear from you!
Qualifications & Experience
Youll fit right in if you have:
- Expertise in driving ticket sales and revenue growth
- Previous line management experience
- Attention to detail and awareness of batch flow attraction operation
- Experience in improving customer service scores
- Previous experience in an admissions or ticketing role
- The ability to deliver engaging and motivational briefings
Benefits
- Monthly Bonus based on guest satisfaction
- 25 discount in our retail shops and restaurants and 40 off LEGO online
- Merlin Magic Pass giving you free tickets to all our attractions worldwide for you your family and friends every year
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55 off cinema tickets
If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email atand one of the team will get back to you as soon as possible.
Pay Range
Required Experience:
Manager
Employment Type
Full-Time
