SWRO Receptionist Office Assistant 3
SWRO Receptionist Office Assistant 3
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Job Description
Description
Keeping Washington Clean and Evergreen
The Department of Ecology is hiring a SWRO Receptionist (Office Assistant 3within the Southwest Region Office (SWRO).
Location:
- Southwest Region Office in Lacey WA.
- Upon hire you must live within a commutable distance from the duty station.
Schedule:
- This position is required to work in the Lacey office Monday through Friday 8:00 a.m. to 5:00 p.m.
- Upon satisfactory completion of the probationary period and with supervisor approval you may be eligible to telework one to two days per week.
- Schedules are dependent upon position needs and are subject to change.
Application Timeline:
- Apply by April 23 2025
- This position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after the date above may not be considered.
Duties
In this role you will serve as the primary point of contact for the Southwest Region Office (SWRO) providing customer service to the public as the first point of contact within the region. You will also provide essential administrative support to the SWRO staff and administrative team. This role requires excellent communication skills the ability to prioritize duties and adaptability to new tasks and challenges.
You will gain broad knowledge of Ecologys programs and the staff that carry out our work. You will also collect the initial phone intake of environmental concerns being reported to the region before referral to the Environmental Reports Coordinator for follow up. This can be exciting and timesensitive work at times and contributes to the coordinated response and success of the region.
What you will do:
- Operate the SWRO reception line and provide information and referrals according to the needs of the caller.
- Assist customers by providing direction and explanation about agency forms and materials.
- Record initial reports of environmental concerns to the region before referral to the Environmental Reports Coordinator.
- Perform various administrative tasks throughout the day such as processing mail for the Southwest Region and items for the Fiscal Office.
- Maintain the SWRO staff expertise lists in coordination with the program administrative staff.
- Manage the Southwest Region Office SharePoint site.
Qualifications
For detailed information on how we calculate experience please visit our Recruitment website.
Required Qualifications:
Two and a half 2.5 years of clerical experience and/or education.
Examples of how to qualify:
- 2.5 years of clerical experience.
- 2 years of clerical experience AND a high school diploma or equivalent.
- 1 year of clerical experience AND 3059 semester or 4589 quarter college credits.
- Some clerical experience AND 6089 semester or 90134 quarter college credits (Associates degree) or higher.
Special Requirements/Conditions of Employment:
- Must possess and maintain a valid drivers license.
Desired Qualifications:
- Experience with gathering detailed information accurately over the phone and synthesizing information to be transferred to the correct staff person or to be entered into a database.
- Proficient in the use of Microsoft 365 applications. Most used applications include Word Excel PowerPoint Outlook MS Teams OneDrive and SharePoint.
If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job descriptionwe encourage you to apply.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.
Supplemental Information
Ecology does not use the EVerify system; therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information please visit.
Our Commitment to DEIR
Diversity Equity Inclusion and Respect (DEIR)are core values central to Ecologys work. We strive to be a workplace where we are esteemed for sharing our authentic identities while advancing our individual professional goals and collaborating to protect preserve and enhance the environment for current and future generations.
Diversity:We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity:We champion equity recognizing that each of us need different things to thrive.
Inclusion:We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecologys work.
Respect:We treat each other with respect and dignity acknowledging the inherent worth of our diverse perspectives and lived experiences even in times of uncertainty and disagreement.
We believe thatDEIRis both a goal and an action. We are on a journey honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard seen and valued.
Application Process
Ecology seeks diverse applicants: We view diversity equity inclusion and respect through a broad lens including race ethnicity class age religion sexual orientation gender identity immigration status military background language education life experience physical disability neurodiversity and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
How to Apply
Click Apply at the top of this page. Complete the entire application including full work history and responses to all supplemental questions and attach:
- Cover letter describing your interest in and qualifications for this position
- Resume
Because we base our selection on the information you provide it is in your best interest to complete the application thoroughly.A resume will not substitute for the work experience section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as see resume may be considered incomplete.
For detailed application information please visit our Recruitment website.Application Attestation: By submitting an application you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information and any false or misleading answers may result in rejection of your application or dismissal if employed.
Need an Accommodation
If you need reasonable accommodation during the application and/or screening process including this job announcement in an alternate format:
- Please contact us ator
- If you are deaf or hard of hearing you may call through the Washington Relay Service by dialing 711 or.
Questions
- For specific questions about the position location options schedule or duties please contact Robin Fleskesat
- If you need assistance applying for this job are inquiring about the status of your application would like to request the full position description or have any other questions please contact the Recruitment Team at
About the Southwest Region Office (SWRO)
The Department of Ecologys SWROprovides core environmental and natural resources services to the 12 counties of the Olympic Peninsula and Southwest Washington. The office is one of four regional offices and serves as the base of operations for 160 staff from multiple environmental programs. The SWRO also includes a field office in Vancouver which is base for 15 employees. From these locations Ecology delivers a full spectrum of environmental services including water quality protection water rights administration toxic site cleanup hazardous chemicals oversight shorelines and wetlands protection spill response waste management and environmental monitoring.
The Southwest Region Office Administrative Team is a supportive growthoriented and enthusiastic group of individuals committed to the success of one another and the region. The team includes the Region Director Region Director Assistant Region Business Administrator Receptionist Fleet Coordinator Environmental Reports Tracking System (ERTS)/State Environmental Policy Act (SEPA) Coordinator Public Disclosure and Records Information Management Lead and three Forms and Records Analysts.
About the Department of Ecology
As the State of Washingtons environmental protection agency we are deeply committed to protecting preserving and enhancing Washingtons environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land air water and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work invest in our employees to create and sustain a working environment that encourages creative leadership effective resource management teamwork professionalism and accountability.
Ecology employees may be eligible for the following:Medical/Dental/Vision for employee & dependent(s)Public Employees Retirement System (PERS)Vacation Sick and other Leave*11 Paid Holidays per year*Public Service Loan ForgivenessTuition Waiver Long Term Disability&Life InsuranceDeferred Compensation ProgramsDependent Care Assistance Program (DCAP) Flexible Spending Arrangement (FSA)Employee Assistance ProgramCommute Trip Reduction Incentives(Download PDF reader)Combined Fund DriveSmartHealth*Click here for more information
To learn more about Ecology please visit ourwebsite explore Working at Ecology check out ourStrategic Plan and connect with us onLinkedInFacebookInstagramYouTube or ourblog.
Equal Opportunity Employer:The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural racial ethnic sexual orientation and gender identity diversity. Women racial and ethnic minorities persons of disability persons over 40 years of age veterans military spouses or people with military status and people of all sexual orientations and gender identities are encouraged to apply.
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled the recruitment may only be used to fill additional open positions for the next sixty 60 days.
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Employment Type
Full-Time
