Repair Technician I - Broadcast Lens
Repair Technician I - Broadcast Lens
Posted on :
18-04-2025
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1 Vacancy
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Job Description
About the Role
Canon professional products are used to create visually compelling content. Our Cameras and Lenses captivate audiences around the world. If you have some related experience and a passion to maintain and repair equipment this may be the job for you!
Located at the Canon Factory Service Center in Costa Mesa CA the Broadcast Lens Repair Technician I (Representative Tech Support I) will provide daily support of incoming repairs of Canon Broadcast TV lenses and accessories. You will be trained to perform onsite or inhouse repair of ENGs lenses Cinema lenses Cine Servo Lenses Broadcast Studio lenses Field Lenses and control accessories.
Healthcare Benefits start on hire date including medical dental & vision
40 Hour Work Week Monday to Friday 7:30 am to 4:30 pm
This position requires fulltime presence at your assigned office(s)/worksite(s)/territory.
Located at the Canon Factory Service Center in Costa Mesa CA the Broadcast Lens Repair Technician I (Representative Tech Support I) will provide daily support of incoming repairs of Canon Broadcast TV lenses and accessories. You will be trained to perform onsite or inhouse repair of ENGs lenses Cinema lenses Cine Servo Lenses Broadcast Studio lenses Field Lenses and control accessories.
Healthcare Benefits start on hire date including medical dental & vision
40 Hour Work Week Monday to Friday 7:30 am to 4:30 pm
This position requires fulltime presence at your assigned office(s)/worksite(s)/territory.
Your Impact
Performs routine customer support activities for equipment and systems products such as wiring cabling
Using established company guidelines performs onsite installation preventative maintenance routine repair and calibration of companys product and equipment such as wiring and cabling
Serves as customer contact on technical and service related problems
May instruct customers in proper use and operation of equipment
Refers the most complex problems to higher level personnel such as supervisor or field engineers
Repairs lenses and related Broadcast and Communication productsfor Canon dealers and customers in a timely and professional manner to provide an effective service department
Provides technical support and training to dealers and support staff via telephone and on site visits supplies information concerning parts and policies responds to inquiries and ensures a knowledgeable sales staff
Assists customers supplies information concerning parts technical advice and schematic technical drawings and responds to inquiries to provide customer support
Receives and inspects incoming items for repair and furnishes verbal and/or written cost estimates to provide information concerning costs for repairs
Maintains service area stocks inventory and cleaning chemicals files service repair records and keeps area generally clean to ensure a productive work area
Represents the organization to customers by providing information responding to inquiries or troubleshooting product problems
Typically reports to a Supervisor or Manager
Level I employees are entrylevel and learning company policies and processes so they can develop the basic skills necessary to be successful in the job role
Their tasks are routine in nature do not require decisionmaking and they work under close supervision
Using established company guidelines performs onsite installation preventative maintenance routine repair and calibration of companys product and equipment such as wiring and cabling
Serves as customer contact on technical and service related problems
May instruct customers in proper use and operation of equipment
Refers the most complex problems to higher level personnel such as supervisor or field engineers
Repairs lenses and related Broadcast and Communication productsfor Canon dealers and customers in a timely and professional manner to provide an effective service department
Provides technical support and training to dealers and support staff via telephone and on site visits supplies information concerning parts and policies responds to inquiries and ensures a knowledgeable sales staff
Assists customers supplies information concerning parts technical advice and schematic technical drawings and responds to inquiries to provide customer support
Receives and inspects incoming items for repair and furnishes verbal and/or written cost estimates to provide information concerning costs for repairs
Maintains service area stocks inventory and cleaning chemicals files service repair records and keeps area generally clean to ensure a productive work area
Represents the organization to customers by providing information responding to inquiries or troubleshooting product problems
Typically reports to a Supervisor or Manager
Level I employees are entrylevel and learning company policies and processes so they can develop the basic skills necessary to be successful in the job role
Their tasks are routine in nature do not require decisionmaking and they work under close supervision
About You: The Skills & Expertise You Bring
Typically requires general education and/or vocational training but little to no experience
Ability to demonstrate fundamental knowledge of electromechanical equipment
Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs
Must be able to lift a minimum of 25lbs. in lens/case weight
Minimum six months inspecting testing grading repairing or refurbishing experience of electromechanical equipment (i.e. office equipment)
Working knowledge of computer platforms general application software and networking environments
Capable of accessing technical websites (i.e. ESupport platform)
Demonstrates ability to work in a collaborative work team environment
Demonstrates a positive internal and external work attitude
Demonstrates good customer service skills and abilities
Work on obtaining Canon Product Servicing Certifications
Travel of 25 or more is expected for this position
Individual must possess a clean valid state drivers license in order to obtain the position
This position requires driving therefore a valid drivers license and acceptable driving record are necessary. Additionally because this position requires driving for company business as an essential function of the job must remain in compliance with company safety guidelines and policies
The company will not pursue or support visa sponsorship for this position.
We are providing the anticipated rate for this role: $20.54 $30.75 hourly
Company Overview
About our Company Canon U.S.A. Inc. is a leading provider of consumer businesstobusiness and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue its parent company Canon Inc. as of 2023 has ranked in the topfive overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity worldclass team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity worldclass team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
And Even More Perks!
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Workstyle Description
FullTime On Site This position requires fulltime presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #CUSA #LINF1 #LIONSITE
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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