Deputy Drawing Room Manager
Deputy Drawing Room Manager
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Job Description
Who we are
Our Hotels
We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity.
If you need us to do anything to support you during the recruitment process such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
Reference
Hotel
Coworth Park
Division & Department
Food & Beverage Restaurant
Job Title
Deputy Drawing Room Manager
Contract Type
Permanent
Status
Full time
Position Overview
Our Deputy Drawing Room Manager is entrusted with the day to day operation of our lounge area ensuring our guests receive the best 5* luxury experience. Though skillfully trained they never lose sight of their ultimate responsibility to create lifelong memories for our guests.
What youll get
Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position here are just some of the benefits you will receive:
Employee Introductory Scheme
Worldclass training and development
Complimentary nights with breakfast within Dorchester Collection
50 F&B discount at selected restaurants within Dorchester Collection
Uniforms provided or complimentary drycleaning
What youll do
A day in the life of our Deputy Drawing Room Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Deputy Drawing Room Manager accomplish would be lengthy but the list below is essential to know.
Our Deputy Drawing Room Manager are responsible for the day to day running of the Drawing lead & motivate the team to enhance performance achieve business goals financial budgets and service standards
To develop implement & monitor appropriate service & performance standards to ensure consistently outstanding guest experience for guests
To manage monitor & continually improve service & operational systems to enable seamless guest relations & comply with Hotel guidelines
To ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth
To provide effective dayto day communication with guests colleagues & teams
The items shared are essential. However to ensure consistency our Deputy Drawing Room Manager are provided with specifics on how we care for their department and our hotel.
What youll bring
All of our employees are ambassadors of our Vision Values and culture. Our Deputy Drawing Room Managerdo this with all they do.
We encourage the unique personalities and passions of our employees working together; as a team a hotel and Collection.
Our guests forge our legacy. Knowing and understanding them is our goal valuing kindness over process.
In a fastmoving world we remain consistent and relevant requiring flexibility from everyone on the team.
English is the primary language used in our hotel. Our Deputy Drawing Room Manager must feel comfortable communicating in this language.
Job Location
United Kingdom
Location
Required Experience:
Manager
Employment Type
Full-Time
