APD Case Manager Human Services Case Manager
APD Case Manager Human Services Case Manager
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$ 4409 - 6420
1 Vacancy
Job Description
Initial Posting Date:
04/16/2025Application Deadline:
04/30/2025Agency:
Department of Human ServicesSalary Range:
$4409 $6420Position Type:
EmployeePosition Title:
APD Case Manager (Human Services Case Manager)Job Description:
APD Case Manager (Human Services Case Manager) REQ178831
Salary range: $4409 $6420
Location: Klamath Falls
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
OPPORTUNITY AWAITS!
Do you want the opportunity to match the needs of people in the community with available federal state and local programs or other resources to meet those needs Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly people with disabilities and communities Then we want to hear from you!
SUMMARY OF DUTIES
determine initial and ongoing Medicaid eligibility for long term services and supports (LTSS) to develop and implement service plans to coordinate the provision of services for communitybased care and nursing homes and to regularly review and update Medicaid eligibility and monitor service plans.
Day in the Life of a Case Manager video (YouTube): duties include:
Regular attendance is an essential function required to meet the demands of this job and to provide necessary services. Employee is required to do the following:
Perform position duties in a manner that aligns with the agencys core values and promotes customer service and harmonious working relationships including treating all persons courteously and respectfully. Engage in effective team participation through willingness to assist and support coworkers supervisors and other workrelated associations. Develop positive working relationships with agency staff and managers through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner. Demonstrate openness to constructive feedback and suggestions in an effort to strengthen work performance. Actively engage in and contribute to a positive respectful and productive workplace culture and atmosphere.
Screen and interview applicants/recipients relatives and other interested persons in the field to determine initial and ongoing eligibility for Long Term Care Services health care social service diversion/transition and protective services needs. Inform clients of rights and methods of recourse.
Develop detailed individualized case management plans for clients. Conduct on site field reviews using OR ACCESS CA/PS assessment tool and the laptop computer. Provide ongoing case management by coordinating the provision of services to clients according to rules regulations and the individual case plans. Conduct (direct and indirect) contacts with consumers or their authorized representatives.
MINIMUM QUALIFICATIONS (MQ):
A bachelors degree in a Behavioral Science Social Science or a closely related field.
OR
A bachelors degree in any field AND ONE YEAR of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).
OR
An associate degree in a Behavioral Science Social Science or a closely related field AND TWO YEARS of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).
OR
Three years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).
ESSENTIAL ATTRIBUTES
We will screen your application materials for the following attributes and those who show they meet the MQ above and all essential attributes will move to the next step.
Experience effectively working independently using problem solving and critical thinking skills
Excellent attendance record is required
Experience analyzing information or situations to make good decisions within program rules and policies
Professional communication skills required to interact with consumers community partner and coworkers
ATTENTION ALL CANDIDATES!
Please make sure your application materials resume or job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your cover letter (if requested) and resume may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
WORKING CONDITIONS
The office is open from 8am5pm Monday through Friday. The needs of the public will be adequately work schedule for this position is a 40hour work require some overtime work before and after scheduled work hours and on weekends. General office conditions. This position also includes an office environment that includes long periods of sitting for data entry document reviews and desk side interviewing. Daily ongoing use of a keyboard and CRT screen are necessary. There may be physical exertion such as climbing stairs walking on uneven terrain and transporting a laptop. May come into contact with irrational hostile or angry people who could become physically aggressive or have weapons. May come into contact with persons with communicable diseases such as staph infections Hepatis MRSA or lice.
This position requires a valid drivers license and an acceptable driving record. If not you must be able to provide an alternate method of transportation. This position requires travel of more than 100 miles per oneway trip. You must travel to homes of clients hospitals nursing facilities and other facilities as well as other field offices and to Salem. Travel may be in inclement weather. This position requires a good attendance pattern and appropriate use of accrued paid leave in order to ensure branch coverage for vacations and other leaves as well as acceptable customer service for our clients community partners and the general public.
BACKGROUND CHECKS AND REQUIREMENTS
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States. ODHS will use EVerify to confirm that you are authorized to work in the United States.
BENEFITS
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
EMPLOYMENT PREFERENCE
Veterans preference:
GENERAL INFORMATION
This is a permanent fulltime position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
CONTACT INFORMATION
We invite you to contact for accommodation requests under the Americans with Disabilities Act (ADA) application questions or jobspecific questions.
Required Experience:
Manager
Employment Type
Full-Time
