Vehicle Boot Investigator
Vehicle Boot Investigator
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Job Description
About Our Job
Who We Are
With competitive pay great benefits and endless opportunities working for the City and County of Denver means seeing yourself working with purpose for you and those who benefit from your passion skills and expertise. Join our diverse inclusive and talented workforce of more than 11000 team members who are at the heart of what makes Denver Denver.
The Department of Transportation and Infrastructure (DOTI) through its employees enhances the quality of life in Denver by efficiently delivering effective high quality safe and equitable public infrastructure and services. For more information please visit the DOTI website.
DOTIs Commitment to Equity:
DOTI is committed to providing attention and resources to the areas assets and people of the city with the greatest need through equitable contracting equitable investments and equitable workforce development.
DOTIs culture revolves around four key principles: 1 Invest in Our People 2 Operate with Discipline 3 Use Data to Drive Decisions and 4 Deliver Results.
Right of Way Enforcement Division of DOTI issues citations for both onstreet offstreet and private property parking violations. It administers vehicle booting and towing for the City provides parking enforcement for sporting events special events holidays concerts and afterhours university events.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $23.33 $35.00/hour based on experience and education. We also offer generous benefits for fulltime employees which include but are not limited to:
A guaranteed lifelong monthly pension once vested after 5 years of service
457B Retirement Plan
140 hours of PTO earned within first year 11 paid holidays 1 personal holiday and 1 volunteer day per year
Competitive medical dental and vision plans effective within 1 month of start date
Location
In this position you can expect to report downtown to the Central Platte Campus Gary Price Building (Building 2 1271 W Bayaud Avenue Denver CO Monday Friday from 11:30 AM 8:00PM. This shift offers a 7 shift differential in addition to the hourly base rate.
What Youll Do
RightofWay Enforcement (ROWE) addresses on and offstreet parking violations private parking and other parking violations. ROWE officers also enforce vehicle immobilization towing and support parking enforcement for special events holidays concerts and after hour activities on the Auraria Higher Education Center campus. ROWE assists with the enforcement of proper usage of signage tables rails and chairs and other items placed by businesses on city sidewalks.
The Boot Team has an opening for a Vehicle Boot Investigator. Job duties and responsibilities of this position include but are not limited to the following:
Enforces the payment of parking fines fees or penalties by identifying immobilizing and releasing vehicles based on violations of city and state ordinances and facilitates the towing of vehicles when needed.
Investigates vehicles parked in various locations identifies noncompliance vehicles using an onvehicle computer and searches for delinquent citations and/or offenders using a variety of databases/files.
Immobilizes and/or impounds vehicles based on court magistrates orders for misuse of license plates failure to appear in court and/or other failure to comply court orders and serves legal notices when applicable.
Issues written notices to vehicle owner provides information explaining how to have a boot apparatus removed and explains codes and state and city parking rules and regulations.
Issues citations for violations in the rightofway to maintain a safe environment for citizens.
Stays alert to dangers such as working alone in secluded areas and/or dealing with potentially hostile and emotional contacts with the public.
Operates vehicle and twoway radio in performance of duties.
Maintains daily activity reports.
Assists administration in coordinating the activities of the Parking Control Enforcement Teams.
Performs other related duties as assigned.
What Youll Bring
We value diversity of ethnicity race socioeconomic status sexual identity gender religion language ability and experience and exemplify this through the makeup of our team at all levels. Youll be right at home here if you cultivate strong relationships and push yourself your work the people around you and Denver to the next level.
Our ideal candidate has some or all the following experience skills and characteristics:
Five 5 years of experience enforcing parking regulations municipal code or laws and regulations.
Knowledge of the streets within the City and County of Denver.
Knowledge in Microsoft office suite.
Strong Ability to provide customer service deescalate customer interactions and exercise quick and mature judgment in dealing with potentially disruptive customers.
A teamoriented disposition centered on respect work ethic and collaboration.
A skill set that allows for continuous learning adaptation to a changing environment and the ability to handle stressful conflicting priorities in a professional manner.
Communication skills to convey exact and precise information.
Ability to get in/out of vehicles multiple times a day.
Ability to work in varying conditions inclement weather dust etc.
Required Minimum Qualifications
We recognize your time is valuable so please do not apply unless you meet the following required minimum qualifications:
Education requirement: Graduation from high school or the possession of a GED HiSET or TASC Certificate.
Experience Requirement: Two 2 years of experience enforcing parking regulation municipal code or laws and regulations.
Education/Experience Equivalency: Additional appropriate education may be substituted for one year of the minimum experience requirement.
License/Certifications: Requires a valid Drivers License at the time of application
Must obtain a Code Enforcement Commission from the Executive Director of Safetys Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the commission will result in the withdrawal of the offer for the position end probationary status or disqualification from employment.
Licenses and certifications must be kept current as a condition of employment.
To be considered for this position you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):
Cover Letter
Resume
Application Deadline
This position is expected to stay open until 4/27/2025 at 11:59pm. Please submit your application as soon as possible.
About Everything Else
Job Profile
CN2088 Vehicle Boot InvestigatorTo view the full job profile including position specifications physical demands and probationary period click here.
Position Type
UnlimitedPosition Salary Range
$23.33 $35.00Starting Pay
$23.33 $35.00/hour based on experience and educationAgency
Dept of Transportation & InfrastructureThe City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race color religion national origin sex sexual orientation gender identity national origin disability genetic information age or any other status protected under federal state and/or local law.
It is your right to access oral or written language assistance sign language interpretation realtime captioning via CART or disabilityrelated accommodations. To request any of these services at no cost to you please contact with three business days notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work click here for English or here for Spanish.
Employment Type
Full-Time
