Pega Developer
Pega Developer
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$ 88817 - 150989
1 Vacancy
Job Description
At ICF Next we are fearless in finding new ways to solve problems relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of missiondriven creatives communicators strategists and technologists to challenge the status quo.
Our Digital Modernization division is an information technology and management consulting department that offers integrated strategic solutions to its public and privatesector clients. ICF has the expertise agility and commitment to design build and operate highperformance IT engines to support all aspects of our clients business.
Job Summary
ICF is seeking a skilled Pega Developer to join our team. As a Pega Developer you will be responsible for designing implementing and managing surveys within the Pega Platform. You will collaborate with business stakeholders to gather requirements create survey workflows and ensure smooth integration of surveys with the broader business processes. The role requires strong technical expertise in Pega BPM (Business Process Management) survey design and application development.
Location
Remote candidate must reside in the U.S. and work must be performed in the U.S.
Position Responsibilities:
Design and develop custom surveys within the Pega Platform based on business requirements.
Implement survey features using Pegas BPM tools ensuring alignment with business processes and customer journeys.
Ensure surveys are designed to capture relevant data for analysis and decisionmaking including logic for question branching responses and workflows.
Customize survey components to meet the specific needs of the business including form controls user interface enhancements and personalized survey logic.
Work with data and analytics teams to ensure survey data is properly analyzed and presented in dashboards or reports.
Develop custom reports and integrate them into Pega for tracking key survey metrics such as customer satisfaction feedback trends and performance indicators.
Identify opportunities to enhance survey workflows improve user experience and integrate with new technologies or business needs.
Conduct thorough testing of survey applications ensuring data integrity user experience and functionality are aligned with business objectives.
Troubleshoot and resolve any issues related to survey deployment functionality or data integration.
Required Skills:
Bachelors degree in Computer Science Information Technology or a related field
US Citizenship or Green Card required.
Must reside in the United States
Currently possess or have ability to obtain a Public Trust Clearance
3 years of recent handson experience with Pega specifically working with Pega BPM (Business Process Management) and surveyrelated applications.
3 years of IT Experience
3 years of experience in all phases of software development for largescale businesscritical applications following Agile methodologies.
1 year of experience in tools and technologies such as JIRA/Confluence Github and Bamboo/Jenkins.
Desired Skills:
Pega Certification in Pega BPM or Pega Certified System Architect (CSA) or Pega Certified Senior System Architect (CSSA).
Experience with Pega integration tools for data collection and reporting including Pega Reporting Pega Data Flow and connectors for integrating external systems.
Solid understanding of data storage and management in Pega including working with case types properties and integration with external databases.
Experience with Pega Survey Components: Creating surveys managing survey flow dynamic question routing and integrating surveys into workflows.
Professional Skills:
Ability to understand the longterm (big picture) and shortterm perspectives of situations.
Ability to translate business needs into solution architecture requirements.
Excellent analytical and technical skills.
Excellent written and verbal communication skills.
Exceptional interpersonal skills including teamwork facilitation and negotiation.
Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether inperson or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on fulltime employment is:
$88817.00 $150989.00Reston VA (VA30Employment Type
Full-Time
