IT Manager Ops Tech Solutions OTS
IT Manager Ops Tech Solutions OTS
Posted on :
18-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 105100 - 185000
Vacancy
1 Vacancy
Posted on :
18-04-2025
Job Description
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazons Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities but Amazons core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic copper and wireless topologies. Your internal customers whether human robotic or mechanical use mobile computing devices thin clients integrated computer and PCs running Windows Linux and Android operating systems to virtually and physically move ecommerce items from our suppliers into our fulfillment centers shelves from those shelves into packaging those packages into cars trucks and airplanes for delivery to front doors around the world.
Key job responsibilities
Hire train and develop a team of IT professionals.
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
Establish and maintain a positive productive relationship with operational partners and staff.
Lead infrastructure builds in new facilities.
Plan organize schedule and supervise the daytoday technical support activities including troubleshooting customer service issues approvals and installations.
Measure monitor and maintain teams ability to meet or exceed contact and resolution Service Level Agreements (SLA).
Develop and maintain policies procedures and processes.
Oversee management of equipment and parts inventory.
Create manage and support recognition and communication programs.
Travel up to 30.
5 years of developing a team of technical professionals across multiple locations experience
2 years of leading technology teams as a information technology operations manager experience
Bachelors degree or 4 years of professional or military experience
Knowledge of Linux or Unix systems administration
Knowledge of hardware architectures
Experience with system management tools and client/server environments
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Hire train and develop a team of IT professionals.
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
Establish and maintain a positive productive relationship with operational partners and staff.
Lead infrastructure builds in new facilities.
Plan organize schedule and supervise the daytoday technical support activities including troubleshooting customer service issues approvals and installations.
Measure monitor and maintain teams ability to meet or exceed contact and resolution Service Level Agreements (SLA).
Develop and maintain policies procedures and processes.
Oversee management of equipment and parts inventory.
Create manage and support recognition and communication programs.
Travel up to 30.
5 years of developing a team of technical professionals across multiple locations experience
2 years of leading technology teams as a information technology operations manager experience
Bachelors degree or 4 years of professional or military experience
Knowledge of Linux or Unix systems administration
Knowledge of hardware architectures
Experience with system management tools and client/server environments
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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