Experienced Automotive Service Advisor
Experienced Automotive Service Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us:
Advantage Chevrolet of Bridgeview is a trusted dealership committed to delivering outstanding customer service and highquality automotive care. We are currently seeking an experienced and motivated Service Advisor to join our team. This is a great opportunity to grow your career in a fastpaced supportive environment.
Position Summary:
As a Service Advisor you will be the liaison between our customers and the service department. Your role will be to ensure every customer has a seamless and professional experience from scheduling service to the completion of work. Were looking for someone who is resultsdriven and focused on delivering high CSI scores through exceptional service.
Responsibilities:
Greet customers promptly and professionally
Understand customer concerns and accurately document service requests
Communicate with technicians and relay findings and recommendations to customers
Provide accurate estimates and timelines for repairs and maintenance
Promote additional services based on vehicle needs
Maintain strong customer relationships and follow up on service satisfaction
Help maintain and improve high CSI scores
Qualifications:
Minimum of 2 years of experience as a Service Advisor or similar role
GM (General Motors) experience is preferred but not required
Proven ability to maintain high customer satisfaction ratings (CSI)
Strong communication and interpersonal skills
Working knowledge of automotive repair and maintenance
AutoMate and XTime software experience a plus
Valid drivers license
What We Offer:
Competitive pay with bonus opportunities
Health dental and vision insurance
401(k) plan with company match
Paid time off and holidays
Ongoing training and development
Supportive and teamoriented environment
Join the Advantage Chevrolet Bridgeview family and help us drive customer satisfaction to the next level.
Required Experience:
Senior IC
Employment Type
Full-Time
