Part-Time Scheme Manager 30 hours

Scheme Manager Creating Supportive Communities for Over 55s

24731 pro rata Bath Part Time Permanent 30 hours per week

Closing date: Tuesday 22nd April

Interview date: Friday 25th April

Your Care. Our Communities. Happy Homeowners.

At Curo we take pride in creating supportive thriving communities where our over55 leasehold customers feel valued and safe. Our residential schemes are more than just buildings theyre communities where people build relationships and enjoy their independence.

This handson role puts you at the heart of these communities. Based primarily at Meadow and Minerva Courts in Bath youll divide your time between these schemes ensuring both the physical spaces and the community spirit are maintained to the highest standards.

Youll be the friendly face our customers see each day and the person they trust to make their living environment comfortable safe and enjoyable.

What youll be doing

• Conducting essential safety checks alarm testing and maintaining accurate logs
• Acting as the primary contact for customers queries concerns and complaints
• Facilitating community activities and social events to foster connections
• Working with local agencies to coordinate appropriate support
• Ensuring onsite facilities like guest rooms and laundries are wellmaintained
• Reporting potential hazards and following up on maintenance issues
• Managing relationships between customers with diplomacy and respect
• Responding to emergencies according to established procedures

What youll get in return

Beyond a competitive salary and the chance to make a real difference every day youll get:

• 26 days annual leave pro rata per year (plus bank holidays) rising to 29 days pro rata after 3 years
• Your birthday off as an extra holiday
• Up to 10 matched pension contribution
• Free parking at our locations
• Flexible benefits which might include a Health Cash Plan
• Access to an Employee Assistance Programme for your own wellbeing

More about you

Essential:

• Full driving license and access to a vehicle with business insurance
• Basic IT proficiency particularly with Microsoft Office
• Ability to maintain accurate records and information systems
• Understanding of confidentiality and data protection principles
• Strong communication skills both verbal and written
• Conflict resolution and mediation abilities
• Resilience and assertiveness with ability to maintain professional boundaries

Desirable:

• Knowledge of health and safety requirements in residential settings
• Experience working with older adults or vulnerable populations
• Experience in supported housing social care or community environments
• Communitybuilding and social activity coordination skills
• Patience and empathy with a positive flexible approach to problemsolving

The role is based across two schemes in Bath with occasional visits to our offices for team meetings. While Tuesday and Thursday are fixed days for essential testing were open to discussing how the 30 hours can be worked to best suit you and our customers.

We value transferable skills from various backgrounds whether youve worked in care hospitality community support or other customer service roles your people skills and practical approach could be perfect for this position.

About Curo

Were a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. Were proud to be among the UKs top 100 companies to work for and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled LGBTQ from ethnic minority backgrounds and from our Curo customers. Were committed to making our recruitment process accessible to everyone if you need any adjustments to help you apply or interview please contact our recruitment team at

Would you like to have an informal discussion about the role

Please contact Martin Meyers onor

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Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. Were one of the largest housing associations in the South West and an expanding house builder using our profits to create more affordable housing in our communities.

Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers.

Were proud to say that since 2016 we have been ranked by Best Companies as being in the UKs top 75 Large Companies to work for. Were also listed in the top 10 best housing associations to work for in the country and among the top 25 best companies to work for in the South West!

One more thing

We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised disability confident employer and we have also signed up to the Social Housing AntiRacism Pledge (SHARP). We guarantee to interview all disabled black or minority ethnic applicants who meet the minimum essential criteria for our vacancies.

If you need support to assist you to make an application or attend an interview then please email our recruitment team at and we will be happy to help.