GenAI Productivity Mgr Business Optimization and Sales Support BOSS

Are you passionate about harnessing the power of Generative AI to transform business operations and drive innovation in sales productivity The AWS Global Sales Operations (GSO) team is seeking a dynamic GenAI Productivity Program Manager to join our Business Optimization and Sales Support (BOSS) team. This role presents an exciting opportunity to pioneer the future of sales operations through innovative AI solutions.

As a GenAI Productivity Program Manager you will be at the forefront of implementing AWS GenAI tools to optimize sales operations processes accelerate productivity improvements and revolutionize how teams work and collaborate. A critical aspect of this role will be developing and executing comprehensive enablement strategies including training programs documentation and best practices to ensure successful adoption of GenAI tools throughout the organization. You will partner closely with crossfunctional teams to identify highimpact opportunities for AI implementation develop innovative solutions that scale.

The ideal candidate will be a selfstarter who thrives in a fastpaced environment has a passion and curiosity for emerging technology and can navigate ambiguity while delivering measurable results. You should excel at building relationships with both technical and nontechnical stakeholders and have a proven track record of implementing transformational programs.

This is a highvisibility role where youll have the opportunity to shape the future of sales operations through AI innovation working with leading edge technology while making a significant impact on business outcomes. Join us in revolutionizing how we work through the power of Generative AI.


Key job responsibilities
Partner with sales and operations leadership to identify and prioritize highimpact opportunities for AIdriven process optimization
Lead the implementation of AWS GenAI solutions translating complex business requirements into scalable productivity tools
Design and execute comprehensive enablement strategies including training programs adoption frameworks and change management initiatives
Foster a culture of innovation and experimentation through showcase events workshops and knowledge sharing sessions
Establish governance models and guidelines for responsible AI use within sales operations


About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.


Bachelors degree in engineering computer science or equivalent
5 years of technical product or program management experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
Demonstrated experience with AI/ML technologies particularly large language models and GenAI applications
Strong understanding of sales operations processes and proven ability to identify automation opportunities

AWS certifications particularly in AI/ML services
Background in sales productivity optimization
Proven success in leading organizational transformation initiatives
Knowledge of AI governance and responsible AI practices

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.