Regional OnSite Specialist - DallasFort Worth TX
Regional OnSite Specialist - DallasFort Worth TX
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
As a Regional OnSite Specialist you will Support daily OnSite operations within an assigned area with a focus on providing uninterrupted account coverage on the job training and education to OnSite specialists.
What You Will Do:
Provide clinical surgical support by managing relevant equipment according to accountspecific scopes and functions ensuring smooth operations during surgical procedures.
Lead onthejob training and onboarding for OnSite Specialists educating them on products processes and complex situations while coordinating daily operations to ensure staffing and training effectiveness.
Fill anticipated or unplanned staffing gaps as needed ensuring continuity of operations and flexibility in working hours shifts and locations including potential overnight travel and regional coverage.
Anticipate the needs of OR staff and surgeons during surgeries and provide support to OnSite specialists for effective service.
Troubleshoot and maintain Stryker Endoscopy and related surgical equipment to ensure functionality.
Record and report key metrics daily providing insights into job functions and identifying areas for improvement.
Record and report daily data metrics related to job functions providing regular updates on account information to maintain high service levels.
Build and maintain strong relationships with surgeons OR staff hospital administration and other stakeholders while ensuring compliance with relevant regulations policies and industry standards.
Identify continuing education opportunities and coordinate inservices attending customer meetings and supporting continuous improvement projects within OnSite.
What You Need:
Required Qualifications:
High school diploma or equivalent.
Strong organizational interpersonal and communication skills.
Demonstrate excellent time management and problemsolving abilities.
Adapt to changing shifts and account needs with flexibility.
Willing to travel overnight or support other regional accounts as required.
Obtain and maintain required certifications (e.g. HSPA) and meet vendor credentialing requirements for all assigned accounts to ensure professional development and account compliance.
Preferred Qualifications:
Bachelors degree in related field of study
Experience with medical device support or in a clinical environment.
Knowledge of operating room standards and sterile processing practices.
HSPA certification or equivalent sterile processing certification.
Proven track record of leading and coaching team members in fastpaced environments.
Familiarity with Stryker Endoscopy equipment or similar medical devices.
Adhere to Strykers code of conduct and HIPAA regulations maintaining patient confidentiality highquality standards and demonstrating professionalism in work ethic attitude and appearance.
Reside in Dallas/Fort Worth TX area
Required Experience:
Unclear Seniority
Employment Type
Full-Time
