Shift Manager - Slots
Shift Manager - Slots
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1 Vacancy
Job Description
Why Ballys
Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.
With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
Responsibilities:
Implements approved company policy & supervises the operation of the slot machines and
performance of Slot personnel during assigned shift.
Responsible for training management and equitable treatment of staff.
Promotes positive customer relations.
Responsible for scheduling of Slot Service Hosts.
Assist in the performance of Slot Service Host duties when business demands.
Resolves minor guest complaints through the use of our service recovery procedures with a sense of
urgency and empathy with approved levels of authority.
Keeps slot areas clean secure and well maintained.
Knowledgeable of the Indiana Gaming regulations as well as the companys
internal controls policies and procedures.
Must be able to work in an environment with secondhand smoke loud noises and large crowds.
Must be able to stand sit and walk for prolong periods of time 7 hours).
Always follow the Company Service Standards model.
Must be available for regularly scheduled work and be able to work a variety of hours holidays and
weekends.
Other duties may be assigned at any time.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The
requirements listed are representative of the knowledge skill and/or ability required. Employed at least 3000
hours or 24 months in a Slot Department and 1 year in a Slot Supervisory position as well as a working
knowledge of slot machines. Regularly required to stand & walk. Frequently is required to climb or balance and
lift and/or move up to 25 pounds. Occasionally required to sit and stoop kneel crouch or crawl. Vision abilities
required by this job include close & distance vision color & peripheral vision depth perception and ability to
adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions. Must be able to work in a smoking environment. Must be proficient in Microsoft Word and
Excel.
Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Let Ballys Bet on You We cant wait to meet you!
Required Experience:
Manager
Employment Type
Full-Time
