Retail Supervisor
Retail Supervisor
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Job Description
ABOUT THE POSITION
With over 430 retail stores worldwide our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the companys mission of Connecting Active People with Their Passions.
As a Retail Supervisor you will be a member of the Store Leadership Team and assists the Store Manager in the effective running of the store operations. The Retail Supervisor is responsible for providing leadership and direction to diverse associate level team members in the assigned area of responsibility. You will provide sales floor leadership to drive sales sales floor replenishment and customer service.
HOW YOULL MAKE A DIFFERENCE
- Oversees the daytoday work of associate level staff; provides training coaching and direction to ensure associates complete tasks process shipments recover and replenish the sales floor and serve consumers.
- Ensures associates perform cash register transactions (e.g. sales returns and exchanges) efficiently and accurately and connects consumers to company loyalty programs and solicits feedback though consumer surveys.
- Supervises and oversees assigned department of responsibility. Shares department needs and challenges with store leadership and helps create and execute action plans to resolve.
- Collaborates with store leadership team to ensure accurate of procedures and compliance with company policies. Works to resolve any problems or errors.
- Creates and maintains a store culture of teamwork; leads by example to high professional standards and demonstrates Columbia Sportswear Company values.
YOU HAVE
- No specific education required (High School Diploma or GED preferred)
- 25 years of experience in position or specialization
- Skill operating Inventory and Point of Sales (POS) systems and various other retail software tools.
- Ability to use judgment to identify and resolve daytoday technical and operational problems.
- Effective communication skills; able to exchange ideas and information with the store leadership team associates and consumers.
JOB CONDITIONS
- Frequently in a more active environment (i.e. requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs. may frequently use specialized equipment may have exposure to dust and noise.
- Occasionally requires the ability to work in a place.
- Ability to communicate clearly with others.
- Availability to work a flexible retail schedule which may change seasonally and in response to locationspecific business trends or forecasts. All local state and federal laws are adhered to when evaluating your availability.
Wage Range $20.40 to $24.48
#SPO
This job description is not meant to be an allinclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.
Columbia Sportswear Canada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age national or ethnic origin disability as well as any other characteristic protected by federal provincial or local law. Columbia Sportswear Canada provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application please contact Human Resources or calland we will work with you to meet your accommodation needs.At Columbia Sportswear Company were proud to offer regular fulltime employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee wellbeing by aligning those programs with the fundamental elements of wellbeing: physical social/emotional financial career and community. Benefits that can protect your familys financial future and help you through our Pension plan plus a generous company match option. Columbia offers medical dental vision life Insurance and disability coverage. In addition Columbia provides an Employee Assistance Program (EAP) which offers free wellness benefits and confidential 24/7/365 counseling services. We have extensive wellness benefits including paid time off programs and employee discounts also available.Required Experience:
Manager
Employment Type
Full-Time
