Business Analyst II
Business Analyst II
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Job Description
Posting Close Date
Applicants must submit their completed application byat 11:59 p.m. MSTApplication and Special Instructions
As part of the online application process all applicants are required to submit both an updated resume and cover letter at the time of application. Resumes and cover letters received after the application closing date will not be considered.Applications received that do not contain a resume and a cover letter with responses to the required questions listed below will be considered incomplete and will not be considered further in this recruitment process.
In your cover letter please ensure to include responses to the following:
your experience in development or technical support involving Customer Information Billing Metering or related large enterprise large database systems.
your experience with the technological components of a Customer Information Billing Metering or similar large enterprise database systems.
examples of your experience with transactional programming using Extensible markup language (XML) JavaScript Object Notation (JSON) structures C# or HTML or other comparable programing languages.
use of Visual Studio MVC pattern or comparable programing tools. Describe your experience with these tools/programs.
5.A strong working knowledge of Business Intelligence software e.g. Birst Cognos Tableau Power BI Qlik Crystal Reports. Describe your experience with this software.
us about your experience in effective people management and supervision including scheduling training motivating mentoring and promoting a diverse workforce and creating an inclusive workplace.
you possess a valid and unrestricted drivers license Do you have at least two 2 years of driving experience Have you had a DUI in the past two 2 years
If you possess any of the preferred qualifications listed above and wish to receive consideration for the experience the information must be verifiable in your resume and cover letter.
SAVE THE DATE: Interviews will be held May 8 2025 and May 9 2025 as needed.
Recruiter contact information: Should you have any questions related to this recruitment process please contact or.
Position Specific Summary:
The Business Analyst II position at the City of Tucsons Water Department performs daytoday maintenance and development in utility billing and related systems. This role is responsible for daytoday maintenance and operational support by analyzing system performance and providing recommendations for improvements which can include technical assistance to end users maintaining and updating testing training materials and system documentation.
Work is performed under the supervision of the Water Operations Superintendent. This position does not supervise.
Duties and Responsibilities:
Performs the development and maintenance of enterpriselevel Customer Information Metering and related systems and databases. Completes routine system duties including configuration modifications to configurations settings or integrations. Performs routine data auditing activities to ensure data integrity to maintain the accuracy and integrity of current and future customer service data and operational systems. Verifies system workflows and applications are processed in a timely manner and troubleshoots daily production system issues as they occur. Performs software and technical maintenance and makes modifications to reference tables in the network and webbased modules and systems. Oversees and authorizes system security measures updates and maintains system security records and permissions.
Develops system integration strategies and provides input to department leadership for improvements. Understands and updates various programming languages and tools for user interfaces and software usage. Programs and configures complex system integrations system configurations through scripts manual and automated workflows using SQL HTML C# and through Visual Studio Basic and MVC Pattern other operations system tools and database management tools.
Provides guidance on system capabilities analyzing departmental business obstacles and system challenges while collaborating with internal and external stakeholders. Develops or requests enhancements of enterprise system and related systems.
Troubleshoots enduser functional and technical problems. Serves as liaison with Information Technology departmental staff and vendors to evaluate test and support new functionality technical support includes assistance to end users maintaining and updating testing training materials and system documentation. Serves as liaison with Information Technology departmental staff and vendors to evaluate test and support new functionality developments and enhancements of Advanced Metering Infrastructure modules or systems. Compiles data and implements datadriven strategies for management.
Leads and trains teams on software implementations maintenance and upgrades. Regularly provides direction and assigns work to support staff. Reviews work to ensure accuracy.
Performs all other tasks and duties as assigned.
Working Conditions:
Mostly office environment. This position will be expected to operate a city vehicle. Must have open availability.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education
Bachelors degreeExperience
Five 5 years of directly related experienceEquivalency
Any combination of relevant education and experience may be substituted on a yearforyear basis.
License/Certifications
Preferred Qualifications
The ideal candidates will possess the following:Experience in development or technical support involving Customer Information Billing Metering or related large enterprise large database systems.
Experience with the technological components of a Customer Information Billing Metering or similar large enterprise database systems.
Transactional programming using Extensible markup language (XML) JavaScript Object Notation (JSON) structures C# or HTML or other comparable programing languages.
Extensive use of Visual Studio MVC pattern or comparable programing tools.
A strong working knowledge of Business Intelligence software e.g. Birst Cognos Tableau Power BI Qlik Crystal Reports.
Experience in effective people management and supervision including scheduling training motivating mentoring and promoting a diverse workforce and creating an inclusive workplace.
Valid and unrestricted Class D Drivers License is required.
POSITION DETAILS
Job Profile
J0857 Business Analyst IITo view the full job profile including classification specifications and physical demands click here.
Compensation Grade
G109Hourly Range
$32.15 48.23 USDThe City of Tucson considers several factors when extending an offer including but not limited to the role and associated responsibilities a candidates work experience education/training key skills and internal equity.
FLSA
ExemptPosition Type
RegularTime Type
Full timeDepartment
Water UtilityDepartment Link
Check: This position has been designated to require a criminal background check.ABOUT US
Benefits: The City of Tucson offers a generous benefits package for benefiteligible positions. The comprehensive flexible and affordable coverage is designed to optimize health and wellbeing security and future and peace of mind. Benefits begin with medical dental vision life disability and FSA coverage surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your wellbeing in mind our paid time off program provides new hires with 38 paid days off in the first year of employment with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave paid tuition reimbursement student loan repayment off and onthejob training and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at The City of Tucson employs only U.S. citizens and lawfully authorized nonU.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race color religion sex (including sexual orientation gender identity and pregnancy) national origin veteran status age disability genetic testing or any other protected you believe you have been a victim of discrimination you may file a complaint with the City of Tucsons Office of Equal Opportunity Programs U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney Generals Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD.
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at or .
Recruiter Name
Roxie EscarcegaRecruiter Email
For general Human Resources questions please contact.
Required Experience:
IC
Employment Type
Full-Time
