Program and Risk Manager protected categories L 6899 Trustworthy Shopping Experience
Program and Risk Manager protected categories L 6899 Trustworthy Shopping Experience
Posted on :
18-04-2025
Employer Active
1 Vacancy
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Job Description
This position is preferably intended for candidates belonging to Protected Categories with certification as beneficiary according to Law 68/99 Art.1 (employment of people with disability).
Are you passionate about building customer trust and protecting online shoppers Join our team as a Program and Risk Manager for a key customer trust feature in Amazon stores worldwide. Youll play a crucial role in safeguarding our product pages and enhancing the shopping experience.
In this position youll collaborate with multiple teams to drive positive changes in our product. Youll analyze data develop strategies and implement solutions to address complex challenges. Your work will directly impact millions of customers ensuring they have a safe and trustworthy shopping experience on Amazon.
Key job responsibilities
Develop and implement strategies for multiple projects monitoring progress against key milestones
Analyze data and collaborate with teams to clarify complex problems and present solutions to leadership
Create scalable mechanisms to report project updates to stakeholders across worldwide teams
Partner with product and partner teams to identify and address policy and process gaps
A day in the life
Plan and prioritize tasks to advance ongoing projects
Analyze data and review processes to identify root causes of issues
Reach out to existing and new partner teams to build collaborative relationships
Work closely with policy product and tech teams to implement necessary changes
Contribute to a positive team atmosphere through open communication and support
About the team
At Amazon we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities merchants brands vendors and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g. counterfeit trademark copyright) and other abuses in our product catalog.
Bachelors/Masters degree or equivalent experience
4 year of professional experience in program management operations management risk management or equivalent
Knowledge of another European language
Experience with SQL and Microsoft Excel
Background in ecommerce/online companies in fraud/risk control functions
Problemsolving and analytical skills with a datadriven approach to decisionmaking
Excellent communication skills (both oral and written) with the ability to simplify complex topics
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Are you passionate about building customer trust and protecting online shoppers Join our team as a Program and Risk Manager for a key customer trust feature in Amazon stores worldwide. Youll play a crucial role in safeguarding our product pages and enhancing the shopping experience.
In this position youll collaborate with multiple teams to drive positive changes in our product. Youll analyze data develop strategies and implement solutions to address complex challenges. Your work will directly impact millions of customers ensuring they have a safe and trustworthy shopping experience on Amazon.
Key job responsibilities
Develop and implement strategies for multiple projects monitoring progress against key milestones
Analyze data and collaborate with teams to clarify complex problems and present solutions to leadership
Create scalable mechanisms to report project updates to stakeholders across worldwide teams
Partner with product and partner teams to identify and address policy and process gaps
A day in the life
Plan and prioritize tasks to advance ongoing projects
Analyze data and review processes to identify root causes of issues
Reach out to existing and new partner teams to build collaborative relationships
Work closely with policy product and tech teams to implement necessary changes
Contribute to a positive team atmosphere through open communication and support
About the team
At Amazon we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities merchants brands vendors and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g. counterfeit trademark copyright) and other abuses in our product catalog.
Bachelors/Masters degree or equivalent experience
4 year of professional experience in program management operations management risk management or equivalent
Knowledge of another European language
Experience with SQL and Microsoft Excel
Background in ecommerce/online companies in fraud/risk control functions
Problemsolving and analytical skills with a datadriven approach to decisionmaking
Excellent communication skills (both oral and written) with the ability to simplify complex topics
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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