Team Lead - Forward Deployed Engineering
Team Lead - Forward Deployed Engineering
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
In the minute it takes you to read this job description Bluecore has launched over 100000 individually personalized marketing campaigns for our retail ecommerce customers!
Team Lead Forward Deployed Engineering
Description
The Team Lead Forward Deployed Engineering is a dual playercoach role responsible for the daytoday tasks of a Forward Deployed Engineer and the operational success of the other Forward Deployed Engineers under their purview. They are responsible for the daytoday operations of Sprint ceremonies and work assignments. They provide feedback and guidance to their engineers assist in design and architectural decisions and unblock their teams work as things inevitably get in their way. They engage with clients coworkers vendors and other third parties as needed to ensure clients get what they need.
Responsibilities
Forward Deployed Engineer
- Write and maintain custom JavaScript code deployed on clients ecommerce websites
- Write and maintain custom data ingestion and export jobs in Python and/or SQL
- Write and maintain custom JavaScript code in Google Cloud Functions to accommodate bespoke third party connections for the purposes of data transfer
- Engage with clients and internal stakeholders providing strategic guidance on the appropriate technical approach(es) to executing client requests
- Participate in a rotating oncall schedule to ensure maximum consistency and accuracy of client data
Team Lead
- Conduct Sprint ceremonies and workflow management tasks for direct reports
- Maintain a pulse on the daytoday work of direct reports overseeing complex tasks following up on timelines/deadlines and providing guidance and assistance as needed to ensure timeliness and quality of output
- Serve as an escalation point for both internal and external matters including engaging directly with clients when necessary
- Conduct regular 1:1s with direct reports unblocking their workflows providing feedback and growth opportunities managing down company/team information and managing up employee concerns
- Assist management in with biannual performance reviews providing essential context for the assessment of engineers within their purview
Requirements
- 3 years of fulltime work experience at a tech company or a startup
- Professional proficiency in JavaScript
- Proof of a technical background whether that be a formal degree work experience or personal projects
- Ability to master Bluecore product including features customer use cases and key technical components
- Demonstrated project management skills; ability to define scope and create project plans
- Knowledge of a broad range of web technologies including: HTML CSS JavaScript Python SQL REST/SOAP APIs XML/JSON tag management git
- Excellent written and verbal communication
- Quick onyourfeet thinking
- Willingness to engage directly with customers
- Problemsolving skills that enable you to identify and advise the best solutions
- Must be comfortable working dayto day with cloudbased workflow tools such as Salesforce Jira Google Apps Airtable and Slack
Nice to Haves
- Baseline knowledge of Python and SQL is a plus
- Marketing technology experience is a major plus
- Knowledge of eCommerce platforms and Email Service Providers (ESPs) is a plus
- Previous leadership experience is a major plus
Shift Timings 6:30 PM IST 2:30 AM IST
More About Us:
Bluecore is a multichannel personalization platform that gives retailers a competitive advantage in a digitalfirst world. Unlike systems built for mass marketing and a physicalfirst world Bluecore unifies shopper and product data in a single platform and using easytodeploy predictive models activates welcomed onetoone experiences at the speed and scale of digital. Through Bluecores dynamic shopper and product matching brands can personalize 100 of communications delivered to consumers through their shopping experiences anywhere.
This comes to life in three core product lines:
- Bluecore Communicate a modern email service provider (ESP) SMS
- Bluecore Site an onsite capture and personalization product
- Bluecore Advertise a paid media product
Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands including Express Tommy Hilfiger The North Face Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune Crains Forbes and BuiltIn as well as ranked on the Inc. 5000 the most prestigious ranking of the nations fastestgrowing private companies.
Employment Type
Full Time
