SrManager-ITO

Job Description

Main purpose of the job and key background information

• Project Management problem solving skills to assist with ideal future state solution for our clients.

• Ability to independently work designing the solutions based on the requirement.

• Tax Engine Experience (Vertex Avalara OneSource Sovos)

• Configurations related to Tax Determination and Reporting Build Indirect Tax requirements through interaction with client process teams

• Deep understanding of the Business Requirements in Indirect Tax Process Automation Ability to take ownership of the Functional Design

• Strong Functional expertise and Deep problem solving skills to assist with ideal future state solution for our clients.

• Perform Testing in ERP system and Tax Engines

• Ability to identify root cause related to calculation issues in Oracle or SAP

• Ability to create these documentations: Business Requirements Documents Functional Designs ConfigurationsTest Scenarios and Training Guides

• Ensuring a timely resolution of issues through training coaching issue triage classification resolution escalation and SLA enforcement where necessary

Requirements

These should include essential & desirable requirements such as:

• Level of experience

• Industry Experience

• Technical Capability

• Sales/BD Capability

• Metrics

• Key Personal Attributes

• Consulting Experience

12 years of experience

Project Management Experience

Strong ERP skills (SAP/Oracle)

Configuration related to Tax Business Process (ordertocash and procuretopay)

Tax Engine Experience (Vertex Avalara OneSource Sovos)

Experience with Configurations related to Tax Determination and Reporting

Build Indirect Tax requirements through interaction with client process teams

Deep understanding of the Business Requirements in Indirect Tax Process Automation

Ability to take ownership of the Functional Design

Strong Functional expertise and Deep problem solving skills to assist with ideal future state solution for our clients

Perform Testing in ERP system and Tax Engines

Ability to identify root cause related to calculation issues in Oracle or SAP

Ability to create these documentations: Business Requirements Documents Functional Designs ConfigurationsTest Scenarios and Training Guides

Ensuring a timely resolution of issues through training coaching issue triage classification resolution escalation and SLA enforcement where necessary

Supporting existing and new client integrations through effective coordination communication and project management activities

Strong customer service mindsets with the ability to build maintain and enhance relationships.