Department Information
This recruitment is only open to current Colorado Residents Only
About Administrative Investigations:
The Administrative Investigation Department plays a crucial role in ensuring compliance with policies standards statutes laws and regulations to ensure integrity within the hospitals administrative operations. This position involves investigating various administrative matters including but not limited to employee misconduct policy violations and operational inefficiencies.
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Description of Job
About the position:
Schedule: MF 8AM 5 PM
RN Investigator provide clinical nursing expertise and technical program assistance to the Nursing Department along with all other areas at CMHHIP. RN Investigator will interpret the State Personnel Board Rules and regulations as they relate to nurse education and practice. In healthcare settings registered nurses (RNs) with leadership and investigative skills play a crucial role in maintaining investigations within their departments. This position will leverage the RN comprehensive understanding of nursing department policies procedures and clinical expertise and apply the principles theories and practices of nursing to their work as an investigator. This position will operate independently in performing the full range of professional tasks and will use discretion and creativity within the limits of theory and principles of the profession managements program objectives law and regulations and general systems and guidelines. Duties in this position include:
Investigations:- Conduct thorough investigations into allegations of employee misconduct ethical breaches or policy violations analyze and interpret hospital policies procedures and regulations to ensure compliance and identify areas for improvement.
- Conduct thorough investigations into allegations of employee misconduct abuse neglect ethical breaches or policy violations to include subject and/or witness interviews and audio/video evidence
- Determine the process and design the operating procedure they will follow regarding the investigation and follow regulations established by the director.
- During the investigation and after all information has been gathered the RN Investigator will continue to analyze the data being gathered by utilizing Nursing theory Nursing concepts principles standards of practice along with identifying policies procedures to reach a viable conclusion that is usable in a court of law
- Utilize their nursing skills analysis logic rely on their nursing background and couple this with nursing judgment to ensure they arrive at a sound conclusion.
- Maintain confidentiality and integrity throughout the investigative process
- Collaborate with department heads human resources legal counsel and other stakeholders to gather information and evidence for investigations
- Conducts investigations in a professional manner utilizing all available resources within the agency and according to Human Resource/Co WINS in order to successfully resolve allegations.
- Correctly logs all investigations into the report log in order to maintain accurate report documentation and tracking system.
- Completes investigative reports based on information prior history the seriousness of the allegation precedence agency guidelines standards regulations and state statutes. Ensures that all audio/video tapes are maintained in a secure manner and made available only to authorized personnel. Regularly monitors changes in statutes regulations and standards through research notifications and inquiries
- Correctly determines if agency policy or procedure has been violated by the actions or nonactions of any agency personnel
- Assesses relevant policies procedures standards. Gathers accurate pertinent information to include agency policies.
- Successfully completes assignments to specifications within specified timeframe this includes gathering evidence interviewing relevant parties and documenting findings.
- Works closely with Human Resources Quality Management and other relevant departments to ensure a thorough and timely investigation.
- Assists the director in the development of policies and procedures related to investigations compliance and ethics to mitigate risk and promote transparency.
- Provide training and education to hospital staff on compliance ethics and reporting procedures to foster a culture of integrity and accountability.
- Ensures investigations are impartial and fair
- Approaches investigations objectively setting aside personal feelings or opinions
- Scrutinize all information with a neutral perspective avoiding any influence from personal sentiments or influence from leaderships personal sentiments
- Base all findings on factual evidence and objective observations
- Prepare comprehensive reports of investigation findings including recommendations for preventative measures.
- identify areas of risk and recommend enhancements to policies procedures and training programs to strengthen the hospitals compliance and ethics framework. This position will also
- Serve as a resource guiding and advisingothers on personnel actions and rules
Research:- Utilize established Nursing theory principles and conceptual models professional standards and precedents to determine a relationship to the investigation
- Use judgment and resourcefulness when evaluating the relevance and importance of theories concepts and principles and tailor them in developing a plan that is best suited to the specific investigation
- Review State CDHS and CMHHIP policies procedures and license standards of practice rules and regulations and apply relevant information to the investigation.
- Utilize Registered Nurse (RN) skills to identify deviations from established norms protocols standards and workflows.
- Utilize communication critical thinking and decisionmaking abilities to conduct thorough inquiries into incidents or complaints
- Maintains knowledge of applicable rules regulations policies laws and guidelines
- Reviews and verifies documentation ensuring that information contained therein is complete accurate and of a standard consistent with an official report usable in a court of law
- Ensures confidential records are kept secure at all times
- Investigates cases that require theoretical knowledge and clinical expertise in a healthcare profession to evaluate actions within the scope of practice for that profession
- Using investigative and specialized health practice skills researches records and develops case files
- Gathers and preserves documentary evidence through personal interviews and records from employers patients other regulatory agencies or police
- Recognizes issues that require knowledge of health care principles and practices to elicit information and obtain clarifications
- Reviews licensure performance evaluations personnel file competencies and completed training for each staff member being investigated
Report Findings/ Recommend Outcomes:- Analyze complicated sets of data and/or documents interpret hospital policies procedures and regulations and apply that information to recommendations given to stakeholders
- Document findings prepare detailed investigative reports and present findings to relevant stakeholders
- Recommend and implement corrective actions policies or procedures to ensure compliance and address identified issues areas for improvement and to prevent future occurrences.
- Receives preliminary reports then analyzes interviews collects necessary information compiles information and prepares the report for the Appointing Authority
- Ensures Appointing Authority is aware of licensure issues immediately
- Explains the investigation process and possible actions the Appointing Authority may take.
- Alerts Appointing Authority of issues/factors identified in the investigation.
- Advises the Appointing Authority regarding alleged violations of the practice acts providing documentary evidence compiled through investigations
- Compiles information and writes reports of investigations explaining health care practice issues.
- Documents evidence and statements of witnesses in a manner adequate to support administrative actions brought by the Appointing Authority. Violations are documented in the report and submitted to the Appointing Authority consistent with agency policy
- Testifies at hearings
Other Duties as Assigned- Completes other duties as assigned
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Minimum Qualifications:
Education/Licensure/Certification/Experience:
Masters degree from an accredited institution in Nursing
Current valid licensure as a Registered Nurse from the Colorado Board of Nursing or any state participating in the Enhanced Nurse Licensure Compact (eNLC)
Three 3 years of professional experience to include conducting investigations compliance with regulations (federal state and agencyspecific policies) compliance with accrediting agency standards and understanding current nursing standards
Substitutions
Additional appropriate experience will substitute for the degree requirement on a yearforyear basis
Preferred Qualifications:- Previous State Experience
Appointing Authority Experience 1 year)
Thorough knowledge of state board rules statues regulations and standards
Background in investigating nursing specific incidents 5 years)
Background in nursing supervision supervising one or more units 5 years)
Conditions of Employment:
- Full background check required
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must 1 disclose that information on the application 2 provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position 3 provide the employee number from the applicants prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS
Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email postmarked in US Mail or hand delivered 1525 Sherman Street 4th Floor Denver CO 80203 or faxed 303.866.5038 within ten 10 calendar days from your receipt of notice or acknowledgment of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at; or refer to 4 Colorado Code of Regulations (CCR) 8011 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atunder Rules.
Supplemental Information
The Assessment Process
For additional recruiting questions please contact
About Us:
If your goal is to build a career that makes a difference consider joining the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and wellbeing of the people of Colorado. In addition to a great location and rewarding and meaningful work we offer:
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information go to Values:
We believe in a peoplefirst approach:To serve the people of Colorado we develop a culture and work environment that creates an energized inspired and healthy team capable of giving their best to Coloradans.
Balance creates quality of life:We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.
We hold ourselves accountable:We take responsibility through our actions programs and results for the state of health and human services in Colorado.
Transparency matters:We are open and honest with employees our partners the Coloradans we serve and the public.
We are ethical:We abide by what is best for those we serve by doing what is right not what is easy.
Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAA Coordinator Nancy Schmelzer at or call.
THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER