Infrastructure Support Technician - Internship W0005
Infrastructure Support Technician - Internship W0005
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Job Description
Title: Infrastructure Support Technician Internship #W0005
State Role Title: Info Technology Specialist I
Hiring Range: $20.64 per hour
Pay Band: 4
Agency: Virginia Department of Agriculture
Location:VDACS CENTRAL HEADQUARTERS
Agency Website:
Recruitment Type: General Public G
Job Duties
The Virginia Department of Agriculture and Consumer Services is seeking an Infrastructure Support Technician Student Intern to provide frontline support to agency staff for the agencys computers servers printers network and telecommunications. The position will install software; manage infrastructure projects (desktop refresh upgrades and patching) for agency staff assist employees and managers with IT procurement issues maintain the software inventory and provide patching for outofscope software. A key responsibility is providing exceptional customer service and communicating professionally with staff management vendors and others. #COVAentryleveljobs #COVAinternship
WORK HOURS: The students class schedule should permit them to be able to work between 8:30 AM 5:00 PM with additional hours during school breaks. While there is some flexibility with the work schedule a standard schedule will be set. The internship will last throughout the school year and will end no later than 6 months following graduation or when the individual is no longer a student.
LOCATION & CONDITIONS OF EMPLOYMENT: The internship will last throughout the year and will end no later than 6 months following graduation or when the individual is no longer a student. This internship has a flexible schedule although a standard schedule will be set. The office is in Capitol Square Downtown Richmond (on the bus route for GRTC & VCU Shuttle). This position is parttime with no benefits & is limited to working an average of 29 hours per week or less with a max of 1500 hours per year. Final candidate must successfully complete a fingerprintbased criminal background check.
Minimum Qualifications
Must be currently enrolled in an information technology or computer related program. Additional qualifications include the demonstrated ability to provide customer service or support to customers and working in a team environment. Familiarity with hardware and software support including installation and configuration of hardware/software Microsoft Office peripherals mobile phones and printers. Strong organizational time management problem solving and multitasking skills. Must have attention to detail accuracy and the ability to complete assignments on time. The ability to maintain a positive attitude and work harmoniously with others. Excellent oral and written communication skills with the ability to understand technical information and relay information to others in an effective manner. Ability to occasionally pick up equipment that can weigh up to 25 lbs. H.S Diploma/GED required.
Additional Considerations
Knowledge of system administration using Windows Server and related technologies (IIS DHCP DNS Active Directory Terminal Services) and scripting tools and knowledge of the purchase of IT goods and services are preferred.
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Final candidate must successfully complete a fingerprintbased criminal background check.
If you have been affected by DHRM Policy 1.30 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
Contact Information
Name: Human Resources
Phone: N/A
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). ServiceConnected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022 February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
IC
Employment Type
Intern
