Peer Support Case Aide
Peer Support Case Aide
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Job Description
The Peer Support Specialist is highly valued support to the assigned treatment and is responsible for assisting the treatment team in carrying out interventions described in the Individual Plan of Service (IPOS) under the supervision of the team supervisor. as a member of the interdisciplinary case management team by providing services individuals with mental illness and substance use disorders acting as a mentor while providing support and assistance to individuals in the following areas: sharing lived experience achieving community inclusion participation independence recovery resiliency and/or productivity.
Compensation Range:
The starting pay for this position is $14.88 $20.13 hourly rate and is based on nondiscriminatory factors such as skills and experience.
Whats in it for you:
As a member of our team you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. Weve shared some highlights below but you can visit the benefits guide posted on our careers page to learn more!
- Comprehensive medical insurance options
- Employerpaid benefits including dental vision life and shortterm disability insurance
- Retirement program with generous company default contribution and match
- Generous PTO program starting at 18 days annually
- 16 paid holidays including 3 floating holidays
- Paid parental leave
- Student loan forgiveness eligibility including Public Service Loan Forgiveness (PSLF) HRSA and more
Interested in learning more about this role
Please see below for a summary of job responsibilities and qualifications!
- Support the assigned treatment team by assisting with administrative tasks and documentation; Complete and distribute letters of engagement reengagement caring letters and other documentation on behalf of the treatment team.
- Connects individuals to medically necessary and clinically indicated services including and not limited to; DHS Social Security food and clothing banks and other community resources using agency or personally owned vehicle as assigned.
- Facilitates wellness groups including Wellness Recovery Action Plan (WRAP) Whole Health Action Management (WHAM) Smoking Cessation among others and support individuals in those groups in gaining access to community programs and services as they are indicated especially physical health care and dental services.
- Print distribute and upload annual paperwork IPOS periodic reviews letters of concern and other applicable documentation as assigned.
- Assist assigned team(s) in linking individuals served to eligible benefits and resources.
- Collaborate with the assigned treatment team(s) agency staff and external partners including community resources to support coordination of care for individuals served.
- Attend team department and agency meetings as assigned.
- Utilize a traumainformed approach to deliver services.
- Completes all required documentation completely accurately and in accordance with CNS policy.
- Fulfills mandatory education requirements of CNS including internal training and community education.
- Maintain compliance with quality care initiatives including Meaningful Use (MU) Medicare Merit Based Incentive Payment System (MIPS) Commission on Accreditation of Rehabilitation Facilities (CARF) and Certified Community Behavioral Health Clinic (CCBHC) requirements.
- Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served guests and staff.
- Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
- Maintain knowledge and compliance with established policies and procedures corporate compliance program code of ethics applicable federal state and local laws and regulations
Qualifications:
- High school diploma or equivalent
- Prior experience in a customer service administrative and/or clerical role
- Proficient with computers and working knowledge of Microsoft office products.
- Strong customer service communication time management and organization skills.
- Ability to work as a member of a multidisciplinary team and community effectively
- Professional and courteously.
- Ability to work closely with persons with mental or physical limitations.
- Ability to report and record information regarding individual dreams and desires verbally and in writing.
- Ability to contribute to an inclusive environment that recognizes the value and contributions of all persons regardless of race ethnicity national origin gender religion age marital status sexual orientation gender identity or disability.
- Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature.
- Meet eligibility requirements for State of Michigan Peer Support Specialist Certification
- Selfidentifies as having a mental health condition with a substantial life disruption and shares their recovery story in supporting others.
- Have a strong personal knowledge of what it is like to have firsthand lived experience with a mental health condition that has caused a substantial life disruption and experience navigating complex mental health treatment services having been a recipient of mental health treatment and/or services for at least one year with a substantial life disruption due to their mental health condition.
- Obtain and maintain State of Michigan certification as a Certified Peer Support Specialist (CPSS) within one year of employment.
- Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature.
- Intermediate time management problem solving customer service interpersonal and conflict resolution skills.
- Valid and unrestricted Drivers License
- Transportation or Automobile accessibility with current automobile/vehicle insurance meeting agency policy requirements
Preferred
- Prior paid or volunteer experience working with adults with severe and persistent mental illnesses.
- Prior experience as a peer support specialist.
- Experience with electronic health record (EHR) systems.
Employment Type
Full-Time
