Service Drive Manager - Dallas Chrysler Dodge Jeep Ram
Service Drive Manager - Dallas Chrysler Dodge Jeep Ram
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Job Description
Overview
Dallas Chrysler Dodge Jeep Ram is part of the fast growing Group 1 Automotive a leader in automotive are looking to add a qualified AUTOMOTIVESERVICE DRIVEMANAGER to our team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment great benefits and ongoing training and you are in alignment with our values of integrity transparency professionalism teamwork and respect now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay we offer our associates the following benefits:
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid TimeOff
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
Responsibilities
- Managethe service drive staff and monitor their performance.
- Forecast goals and objectives for the department and ensure they are met.
- Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction.
- Maintain daily sales and production records as required by dealership management.
- Ensure that the service department meets all customer satisfaction (CSI) and financial goals.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Handle customer complaints tactfully promptly and with concern for the customer.
- Ensure proper repair techniques are being used.
- Schedule training as necessary to properly repair and service vehicles.
- Stay up to date on product changes and new products.
- Understand and comply with federal state and local regulations that affect service department operations such as hazardous waste disposal OSHA righttoknow etc.
- Other duties may be assigned by management.
- Demonstrates behaviors consistent with the Companys Values in all interactions with customers coworkers and vendors.
Qualifications
- Two or more years management experience in an automotive service department.
- Experience managing 15 employees preferred.
- CDK experience a plus.
- Ability to work independently and be selfmotivated.
- A desire to work in a commission performancebased environment.
- Great attitude with highenergy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
*All applicants must pass preemployment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
Required Experience:
Manager
Employment Type
Full-Time
