Systems Administrator
Systems Administrator
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Job Description
Position: SystemsAdministrator
Department:Information Technology
Reports to:Director ofInformation Technology
Affiliation: NonAligned
Salary range:$72k $75k
Priority Application Deadline:Priority will be given to applications received by April25 2025.
Summary:
The Systems Administrator manages and supports the districts computer systems and processes including backend and userfacing services both locallyhosted and cloudbased. This includes configuring and maintaining server and network hardware and software managing user accounts and responding to support requests. The Systems Administrator also functions as tier 2 support within the help desk. This entails responding to escalated tickets diagnosing problems and working with other dept. staff to troubleshoot and resolve issues in a timely manner.
This position requires initiative organizational problemsolving skills and the ability to acquire knowledge of program operations policies and procedures. Incumbents are expected to work both independently and as a team to carry out the work and procedures of the Information Technology Dept.
Essential Duties and Responsibilities:
The essential functions or duties listed below are illustrations of the type of work that is performed and is not an exhaustive list of the duties performed by this position. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the duties may be assigned.
- Configure install monitor and maintain servers and network hardware
- Automate processes and workflows (PowerShell scripting etc.
- Provision user accounts and system permissions while maintaining security
- Manage backups of critical systems
- Document procedures and train dept. staff on their implementation
- Provide technical support in person as well as via phone email and helpdesk.
- Install maintain and support server hardware software network devices and peripherals
- Triage resolve and track help desk requests to ensure timely responses.
- Collaborate with IT and EdTech staff to resolve issues
- Provide training to end users (teachers etc... individually and in small groups
- Keep detailed records of all work performed.
- Other duties as assigned by the supervisor
Supervisory Responsibilities: None
Required Knowledge Skills & Abilities:
- A strong working knowledge of computer systems including Windows Mac and ChromeOS
- Experience installing and managing servers network switches wireless access points and controllers storage area networks (SANs) and associated technologies
- Experience with automation scripting database and management/deployment toolsets including mobile device management (MDM)
- Familiarity with routing VLANs QoS VoIP and firewalls
- Effective problemsolving analytical and organizational skills.
- Ability to diagnose and resolve technical issues in a timely manner
- Excellent communication and interpersonal skills.
- A commitment to learning and implementing new technologies.
Core Technologies:
- Windows Server
- macOS Server
- Linux (DNS/bind dhcp ssh etc.
- PowerShell scripting
- Google Workspace for Education
- VMware ESXi virtualization
- iSCSI SANs
- HP Procurve / Aruba managed switches and wireless access points
- Mosyle mobile device management
- Educational applications/services including Clever GoGuardian PowerSchool ParentSquare Raptor etc
Qualification Requirements:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. The Superintendent may waive or modify the qualification requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Education:Abachelors degree in computer science or related field relevant certifications or any combination of education and experience that the Director of Information Technology and Superintendent deem acceptable.
- Additional Requirements:Valid Massachusetts Drivers License and Personal transportation for travel between district buildings.
- Experience: At least 2 years of experience working in a highvolume help desk environment. Demonstrated expertise with relevant core technologies.
- Current authorization to work in the United States Candidates must have such authorization by their first day of employment.
- All prospective employees must be able to clear the required background checks.
Physical Demands:
The usual and customary methods of performing the jobs functions require the following physical demands: Moderate to strenuous physical effort is required to perform duties. The employee is frequently required to use hands to assemble and dismantle devices operate equipment walk stand speak and hear reach with hands and arms balance crouch crawl stoop and climb. Stamina is required to work in confined spaces and lift or move items weighing up to 60 and sometimes more than 100 pounds. Physical ability is required to use some equipment power and hand tools. Vision requirements include the ability to read and analyze documents use a computer and operate a motor vehicle. The job is performed in a generally hazardfree environment.
Sensory Requirements:
Most tasks require visual perception and the ability to distinguish color. The employee must be able to input information into a computer and as well as read material from a computer monitor as well as printed matter with or without visual aids. The employee must be able to communicate effectively with other staff members in order to exchange accurate information.
Work Environment:
The noise level in this environment is quiet to loud depending on the activity and the particular part of the day and location. The employee interacts with other staff members and frequently must meet multiple demands from several people.
Work is typically performed indoors; frequently required to work in proximity to high voltage power sources and work in confined spaces.
While work is typically completed between normal business hours occasional/infrequent evening or weekend work may be required.
The employee must have personal transportation and be able to drive to various buildings within the district throughout the day.
Errors in decisions could result in injury to others delay or loss of service damage to buildings or equipment monetary loss and legal repercussions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.
Equal Opportunity Employer:
Watertown Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race color religion national origin pregnancy gender identity sexual orientation marital/civil union status ancestry place of birth age citizenship status veteran status political affiliation genetic information or disability as defined and required by state and federal laws. Additionally we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
