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WHO ARE WE
Live Nation Entertainment is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50000 events annually for nearly 7000 artists in 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information visit.
Live Nations Concerts Division is where tours are born artists come to life and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dogfriendly offices to progressive benefits like student loan reimbursement and adoption/fertility support... its no wonder we are certified as a Great Place to Work organization and one of People Magazines 50 Companies that Care. We want everyone to feel like they belong and can thrive in our community so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU
Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative forward thinking and committed. At Live Nation Entertainment our people embrace these qualities so if this sounds like you then please read on!
THE JOB
The Sous Chef is responsible for all food and food related costs procedures quality and all back of house labor percentage and budgets
WHAT THIS PERSON WILL BRING
Required:
Minimum 3 years kitchen management experience and experience in management
Skilled in cooking cost controls management crew training and development
Working knowledge of Kitchen and dishwashing procedures
Knowledge of Food and Beverage costs labor costs and product cost
Computer knowledge: Excel worksheets databases word processing and Micros
Ability to run all kitchen operations
Knowledge of operations and procedures of a multifaceted entertainment facility
College degree
Able to lift at least 150 lbs.
Able to stand for long periods of time 10 12 hours)
Able to tolerate extreme heat
Able to work in a fastpaced environment
WHAT THIS ROLE WILL DO
I. Financial Performance of Departments
Meets or exceeds budgetary expectation
Food & Beverage Cost
Labor Cost
Operating Accounts
Inventory is controlled monitored and maintained biweekly
Develop menu engineering program to project and monitor trend and predict cost
II. Supervision of the Department
Assist and support kitchen management in any of their job functions as needed
Work with Executive Chef to schedule shifts for kitchen staff
Ensure that there is no unapproved overtime on shift
Check labor daily in Labor Management system
Perform all opening and closing kitchen supervisory tasks
Ensure positive and creative team environment within department
Facilitate open communication with the Sous Chefs supervisors and staff
Facilitate proper interdepartmental communications and organization
Perform timely staff evaluations (training and annual). Set written development and performance goals for all team members and monitor progress
Assure complete and satisfactory ongoing staff training per corporate training program
Ensure appropriate staffing levels. Recruitment and hiring staff/supervisors ensure that hiring/disciplinary/termination standards follow all HOB guidelines
Maintains open door policy/one on one with staff
Decisions are information based and follow up on efficiently
Information is gathered shared and used appropriately
Ensure adherence to safety guidelines
Ensure proper of all corporate mandates SOPs and Specs
Participate in weekly Kitchen Managers meeting
III. Sale Building
Development with Executive Chef and Corporate Food and Beverage of cost effective specials and menu changes to achieve maximum sales
Assist Executive Chef with menu changes 2 times a year in Restaurant
Create menu contest with Executive Chef to increase particular sales in designated areas
Ensure food is considered excellent value for money and increases guest frequency
Assist and support kitchen staff in any of their job functions as needed
Participate in outside appearances and fund raising events to increase awareness of the House of Blues
IV. Maintain Operation Supplies
All staff has supplies needed to facilitate job
All staff is trained (and signed off) on equipment upon hiring
All equipment is maintained in operable condition
All events are organized and planned per HOB specs.
All housekeeping standards are maintained in compliance with inspection guidelines / Local Health Code
HOB Specs. Forms are updated and used to insure consistency
V. Maintenance and Update of Micros and Labor Systems
All employees input prior to work
All employees are job classed and current wages are inputted
All files are maintained and changes are submitted to Corporate Food and Beverage
All menu item counts are current and maintained weekly
VI. Food
All food standards are met per HOB Specs and not deviated from without approval from Corporate Food and Beverage
Food portions are monitored and revisions are recommended to Corporate Food and Beverage
New items are recommended quarterly to Corporate Food and Beverage
Guest and crew feedback is reported and issues resolved
Recipe adherence is 100
Our Benefits:
Competitive compensation and bonus plans
Professional career development
Additional benefits
BENEFITS & PERKS
Our motto is Taking Care of Our Own through 6 pillars of benefits:
HEALTH: Medical vision dental and mental health benefits for you and your family with access to a health care concierge and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets generous paid time off including paid holidays sick time and personal days
WEALTH: 401(k) program with company match stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses plus fertility adoption foster or surrogacy support
CAREER: Career and skill development programs with School of Live tuition reimbursement and student loan repayment
OTHERS: Volunteer time off crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves contribute fully and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age 40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientation intersectionalityor any other basis protected by applicable federal state or local law rule ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Live Nation also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a casebycase basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs college recruiting and search firms.
Full-Time