CareKW is seeking a dedicated and organized Scheduling Coordinator to manage schedules for PSWs nurses therapy professionals and clients. This inperson role is based at our main office and involves rotational shifts between 6 AM and 11 PM including every other weekend.
Responsibilities:- Serve as the primary point of contact for staff regarding scheduling inquiries and changes.
- Collaborate with department managers and supervisors to understand and align with organizations needs and goals.
- Demonstrate flexibility in adapting to the dynamic requirements of a 24 hours healthcare operations including working rotations on weekends and holidays.
- Available onsite to assist care staff with picking up supplies or any other support needed ensuring continuous care.
- Participates/supports new projects.
- Develop maintain and adjust staff schedule using scheduling software to ensure adequate coverage and compliance with organizational policies.
- Possess strong organizational interpersonal and communication skills along with effective problemsolving and decisionmaking abilities.
- Continuously monitors quality and provide recommendations for implementing improvements to the department leads.
- Exhibit strong customer service skills and a passion of delivering exceptional care and making a positive impact in the community.
- Proficient using Microsoft 365 including Excel Outlook PowerPoint Teams and Word.
- Ability to work independently under time pressure and managing multiple task simultaneously with phone calls emails and monitoring Team Chat
- Demonstrate initiative teamwork and ability to prioritize tasks while accommodating the organizations evolving needs
- Maintain professional and courteous demeanor in all interactions with organizational stakeholders.
- Other related tasks to be assigned as required
Requirements:- Previous experience in healthcare scheduling or a similar role.
- Strong organizational and communication skills.
- Must be available for rotating shifts between 6am to 11pm
- Must work every other weekend
- Should be willing to work on Stat holidays to provide continuous care
- Proficiency in scheduling software and Microsoft Office Suite.
- Excellent problemsolving skills and attention to detail.
- Hold a valid work permit (if applicable)
Benefits:- Competitive pay
- Healthcare benefits program (Healthcare Spending Account)
- Group Retirement Savings Plan Program
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment
- Strong IT support
- Meaningful work that makes a difference in patients lives.
Location:- Main office (inperson position)
Shift Details:- Rotational shifts between 6 AM and 11 PM
- Every other weekend required
CareKW is committed to providing equal employment opportunities and fostering an inclusive and accessible environment for all individuals. Accommodations are available upon request for applicants taking part in all aspects of the recruitment and selection you require accommodation during the hiring process please contact
Required Experience:
IC