Volunteer Program Coordinator
Volunteer Program Coordinator
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USD 63780 - 63780
1 Vacancy
Job Description
Class Summary
- Job Description
This Volunteer Program Coordinator will serve as a primary contact for volunteer engagement across Gwinnett County Gwinnett Serves Partners and governmentsupported programs including internal engagement opportunities and corporate volunteer initiatives ensuring best practices in recruitment training recognition and retention. This role will oversee the Volunteer Gwinnett digital platform (CERVIS) to enhance user experience track engagement and improve program efficiency. The position will work to build partnerships with nonprofits businesses and community groups to expand volunteer opportunities and lead public programming through events outreach and speaking engagements as well as develop volunteer recognition efforts including appreciation events and nonprofit collaborations while promoting key initiatives like food insecurity programs and countywide service projects.
Essential Duties- Providing oversight and strategic direction for countywide volunteer programs ensuring effective recruitment engagement and coordination across departments and community partners
- Supervising staff and volunteers providing training support and guidance to enhance program effectiveness
- Planning and executing largescale volunteer events including logistics setup and postevent evaluation
- Operating county vehicles transporting materials and equipment for volunteerrelated events
- Overseeing volunteer management systems ensuring accurate records reporting and compliance with data retention policies
- Building and maintaining partnerships with nonprofits businesses and community stakeholders to expand volunteer opportunities and civic engagement
- Leading public engagement efforts including speaking engagements outreach and programming to increase awareness and participation
- Developing and implementing volunteer recognition efforts including appreciation events and incentives to enhance retention
- Preparing reports and analyzing program data to assess impact
- Tracking volunteer metrics and enhancing the volunteer experience through technology
- Working flexible hours including weekends and evenings and/or holidays oncall rotation emergency after hours to support key volunteer initiatives and county events
- Developing reporting strategies to effectively communicate volunteer contributions and community impact across Gwinnett County
Public Speaking
- Leading and speaking at major volunteer initiatives including Gwinnett Great Days of Service National Volunteer Week and servicefocused weekends like MLK Day of Service to promote volunteer participation and recognize community impact
- Presenting at Gwinnett County leadership academies on Social Impact programs and volunteer engagement opportunities educating internal staff and leadership on ways to integrate volunteerism into county initiatives
- Representing the Office of Civic Engagement and Social Impact at tabling events and government proclamations across Gwinnett County engaging with residents and providing knowledgeable insights on volunteer opportunities county programs and government operations across all departments and community partnerships
Grade
- The Grade for this position is C421. Salary will be dependent on experience and education.
Minimum Qualifications
- Associate degree or 2 years of experience in communications business public administration or a related field
- Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
- Valid drivers license from state of residency
Preferred Qualifications
- Associate degree in communications business administration public administration nonprofit management human services or a related field.
- Four years of experience in a volunteer program that includes one year experience promoting recruiting supervising training placing and one year supervising volunteers.
For information related to positionspecific essential duties knowledge and skills and physical requirements pleaseclick here.
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department please click here.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use
Required Experience:
IC
Employment Type
Full-Time
