Expedited - Account Manager - Days
Expedited - Account Manager - Days
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Monday 8am6pm
- Tuesday Saturday: 6am6PM
- Sunday 6am 4pm
- Creates and maintains strong business partnerships with all Expedited drivers
Communicatewith drivers daily
Promptly answer phone calls emails and messages
Displays an expert level knowledge of Hours of Service Serves
Track drivers in a slip seat to ensure ontime services
Manages a fleet of trucks to ensure Expedited equipment is getting the maintenance they require to stay in service
Updates the Expedited driver schedule accordingly and accurately to maximize productivity of the fleet.
Responsible for optimizing performance of assigned drivers including ontime pickup and delivery performance Hours of Service (HOS) compliance driver availability and scheduling preferences.
Identifies and books freight within the Hirschbach network to ensure Expedited trucks run full
Plans freight on Expedited equipment for maximum utilization and profitability.
Preplans freight that allows for on time pickup and delivery.
Manages Expedited trailer pools
Create timely and accurate PreTcalls
Confirms TCalled loads that ran on Expedited are planned for on time delivery.
Creates plans of action (POA) to increase lane profitability and service percentages. Updates POAs with concerns/delays
Buildsand maintains professional and positive relationships operations team members.
Coach drivers to identify opportunities for improvement and actively provides training/coaching needed to assist drivers in reaching their highest potential and performance.
Collaborate with the Safety department to ensure drivers are following all policies and are coached effectively to meet organizational company standards.
Proactively identify issues that may occur with driver pay by working closely with the Expedited Team lead and Driver Payroll.
Attends meetings related to Expedited and occasionally travels to visit terminal locations.
Other duties as assigned include proactively assisting others in achieving the organizations objectives.
Talent Requirements:
High school diploma or equivalent in education pairedwithrelevantprofessionalexperience.
BachelorsDegreein Transportation/Logistics/Supply Chain or a related field ispreferred.
Abilitytoprocessinformationwithhighlevelsofaccuracyandenergy.
Ability to multitask and prioritize workload
Computerproficiencyand abilitytonavigate between multiple programs.
Demonstrates an AllIn toWinattitudeandperformances
Displays selfmotivation and a strongdesiretolearn within an unpredictable and demanding environment.
Required Experience:
Manager
Employment Type
Full-Time
