Data Center Metro Technician

Salute is a leading provider of cuttingedge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service. As we continue to grow we are seeking a dynamic and experienced Data Center Metro Technicianto join our team and drive our relationships with hyperscale clients to new heights.

Data Center Metro Technician:

The Data Center Metro Technician will be responsible for the daytoday activities that support data center operations and support of IT systems network services and business critical process and procedures that support the delivery of customer products and services. The ideal candidate is a strongly motivated selfstarter who conducts themselves professionally and works under minimal supervision.

Responsibilities:

• Experience from stacking and racking of servers to battery/power.
• Ability to work on multiple concurrent projects while meeting deadlines and ensuring uptime.
• A penchant for leading projects and can work autonomously under the customer direction written or verbal on servers/routers/switches.
• Supports the delivery of data center services including colocation telecommunications services and deployment of additional services to customers and internal business systems.
• Acts as a technical and operational contact for data center customers vendors and carriers as it relates to colocation connectivity and network products and services.
• Carries out remote hands task under the direction of the Network/Engineering
• Infrastructure Manager and IT Manager necessary to support internal networks IT infrastructure computers electronics and telephone systems.
• Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware making or running patch cables and verifying or testing cable paths.
• Coordinates and oversees access to and work within the facility with thirdparty contractors vendors and carriers related to structured cabling installation circuit delivery and equipment installations in IT and telecommunications rooms and customer space.
• Supports offsite pointsofpresence at remote locations and aids in operations administration and maintenance of infrastructure network equipment and tasks related to the delivery and support of network services.

Additional Accountabilities:

• 100 completion and fulfillment of Client SOW and expectations
• 100 accurate and timely documentation of work orders
• Accurate and timely submission of timesheet documentation in Field Service
• Accurate and timely submission of Task Hazard/Activity Hazard Assessments in Field service
• Accurate and timely submission of Incident Reports in Field Service
• 100 completion of required TalentLMS based Safety and Compliance training courses as assigned.
• 100 adherence to Salute Mission Critical safety standards and best practices
• 100 adherence to client security/privacy practices and expectations

Required qualifications skills experience for success:

• Experience in Data Centers and colocation environments managing hardware assets.
• Demonstrable project management experience with the ability to manage tasks under tight deadlines.
• Experience with a large variety of different vendor hardware: servers storage and network equipment
• Experience in contributing to detailed project plans for programs involving cross functional teams and challenging requirements.
• Demonstrated ability to coordinate issue resolution across departmental teams.
• Experience coordinating vendors.
• Experience with Asset Management Systems
• Experience in managing inventory of cable power cords and other infrastructure items.

Preferred Qualities Leading to Success:

• Ability to understand drawings plans and specifications.
• Ability to follow instructions to complete project in a timely and qualitative manner.
• Possess Microsoft Excel Spreadsheet competency.
• Ability to multitask and manage multiple projects.
• Possess a strong sense of methodology processes and metrics.
• Possess and demonstrate excellent communication skills both verbal and written
• Possess strong interpersonal and relationship building skills.
• Physical ability to lift at least 4070 lbs. on a regular basis and able to use server lifts or pallet jacks.

Job Hazard Assessment Mitigation Awareness:

• Hand Protection
• Hearing Protection
• Head Protection
• Eye Protection
• Fall Protection/Ladder Safety
• Arc Flash Awareness
• Power Lift Vehicle/Scissor Lift Vehicle Awareness
• Hazard Communications
• Confined Space

If you are a motivated and resultsdriven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department atfor more information.