Hub Delivery Quality Assurance Hub Delivery
Hub Delivery Quality Assurance Hub Delivery
Posted on :
18-04-2025
Employer Active
1 Vacancy
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Job Description
The Field Quality Assurance Specialist will solve complex challenges with last mile delivery in their assigned territory partnering with their Quality manager Account Managers Managers and Station managers to ensure timely delivery of goods from our facilities to our end customers. The individual in this position will identify design and deliver process improvement solutions for various customer experience initiatives designed to improve Amazons ability to deliver directly to customers through its network of 3rd party vendors.
Key job responsibilities
Complete daily routines in the field of address data quality with the aim to improve delivery quality.
Monitor and analyze data to track key quality metrics.
Perform audits assessments and deep dives of field processes and procedures.
Use logical thinking analytical & problemsolving skills to identify potential areas for improvement.
Communicate any quality problems or concerns that are impacting the customer experience.
Verify potential access codes and delivery instructions for assigned addresses and update records as needed.
High school or equivalent
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
Work 40 hours/week and overtime as required
Customer service skills to effectively communicate with internal and external partners
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $37000/year in our lowest geographic market up to $66800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Complete daily routines in the field of address data quality with the aim to improve delivery quality.
Monitor and analyze data to track key quality metrics.
Perform audits assessments and deep dives of field processes and procedures.
Use logical thinking analytical & problemsolving skills to identify potential areas for improvement.
Communicate any quality problems or concerns that are impacting the customer experience.
Verify potential access codes and delivery instructions for assigned addresses and update records as needed.
High school or equivalent
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
Work 40 hours/week and overtime as required
Customer service skills to effectively communicate with internal and external partners
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $37000/year in our lowest geographic market up to $66800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Department / Functional Area
Key Skills
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