Mail Room Coordinator
Mail Room Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title
Mail Room CoordinatorJob Description Summary
Job Description
We are currently looking for a Mail Room Coordinator to ensure that effective mailroom activities are provided on site in accordance with the contract specification and agreed service levels. Develop and maintain a positive relationship with the client customers and vendors. This position is based in Basildon and the individual will need to be in the office Monday to Friday.
Core Responsibilities:
Manage the daily operations of the mailroom and ensuring smooth workflow
Sort and distribute incoming mail and deliveries in accordance with site processes
Collect mail from designated areas around the building and ensure timely distribution
Franking and processing outgoing mail ensuring accuracy and efficiency
Arrange DHL and courier collections coordinating logistics for timely dispatch
Maintain accurate records of mailroom activities including tracking postage expenses and deliveries
Manage inventory of mailroom supplies and coordinate with vendors for replenishment
Ensure security and confidentiality of mail and packages addressing any security concerns promptly
Support the continuous improvement of mailroom services focusing on efficiency standards and costeffectiveness
Work within a one team approach assisting colleagues as needed
Maintain documentation on C&W systems such as FAMIS 360 SharePoint etc
Assist with emergency reporting as part of BIA BCP and evacuation procedures
Build and maintain strong relationships with clients customers and vendors delivering excellent service
Collaborate with the EMEA team to share and implement best practices
Process purchase orders and handle invoice queries related to mailroom services
Adhere to health & safety procedures ensuring compliance with C&W policies and legal regulations
Contribute to the development and implementation of policies and procedures related to facilities and mailroom use
Identify and resolve issues within the mailroom and facilities taking proactive measures where needed
Support building safety initiatives including active campaigns on safety measures
Understand and follow the escalation process for reporting operational and risk issues to both the client and C&W
Respond to emergencies or urgent issues promptly ensuring minimal disruption
Provide operational support to the Local FM and Client Real Estate team as required
Assist with building inspections in line with the service agreement
Support building moves and move management projects when required
Qualifications/Skills & Experience:
Proven relevant experience if no formal higher education
Health & Safety legislation relevant to FM industry
Good communication / negotiation skills;
Experience of developing strong client relationships; and
Use of MS Office programs internal systems and databases
Team player;
A selfstarter capable of working unsupervised;
Competent and confident approach to workload;
Presentable and smart in appearance;
Proactive and able to work under pressure;
Ability to manage a varied and complex workload; and
A measured approach to problem solving and decision making
INCO: Cushman & Wakefield
Required Experience:
IC
Employment Type
Full-Time
