Italian Customer Advisor for Foundever - Athens Greece
Italian Customer Advisor for Foundever - Athens Greece
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Job Description
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 750 of the worlds leading and digitalfirst brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Come and work with us.
Are you Italian native or fluent with strong English communication skills
Looking to make your career in a multicultural environment in historic Athens
So we have the perfect opportunity for you!
Your future project: join our Italian Customer Support team.
As a customer service specialist in this project your daily responsibilities will include:
- Provide the highest level of support to our customers via phone and email on a range of issues
- Give accurate valid and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship answering customers questions in a courteous friendly and professional manner
- Meet and exceed our customer service quality goals compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role you will need to have:
- Native or proficient level of Italian (C2
- Intermediate level of English (at least B2 both verbal and written
- Strong communication skills with excellent phone conversation skills attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Greece
- Be a local candidate or willing to relocate to historic Athens Greece
Go further with Foundever
Whats in it for you We give our people the tools and the freedom to learn grow have fun and be themselves.
- Very competitive wages and stability
- Fully paid training
- Permanent contract
- Private healthcare
- Continuous learning/development opportunities
- Competitive career opportunities
- A safe friendly diverse supporting and technological company
- International and multicultural environment (celebrations initiatives to develop your skills and events to increase the team spirit)
- EverBetter wellness program (Fitness room in our premises & Personal Trainer)
Apply Today!
At Foundever we recognize that our success is rooted in the diversity of our team and we firmly believe that our differences are a powerful asset.
As an equal opportunity organization we hold a deep appreciation for diversity and actively foster an inclusive environment.
We are dedicated to respecting and valuing the unique perspectives backgrounds and abilities of every individual within our company.
Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights.
Required Experience:
Unclear Seniority
Employment Type
Advisor
