Technical Support Analyst Senior- IBM App Connect Enterprise Telecom
Technical Support Analyst Senior- IBM App Connect Enterprise Telecom
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Job Description
Remote India
At CSG youre more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our highperforming teams. Channel the power of YOU and begin the journey to becoming a CSGer
Is this opportunity right for you We are looking for candidates who:
- Bachelors degree in business related field or equivalent experience.
- Minimum 7 years of experience in middleware Maintenance and support with strong focus on IBM App Connect Enterprise(ACE) and IBM Integration Bus(IIB).
- Experience in Telecom Domain is mandatory
- Proficiency in MQ SOAP WebServices Rest APIs ESQL.
- Good analytical troubleshooting and communication skill.
- Experience in dealing with various message domains like XMLNSC JSON and SOAP.
- Willing to work in a Support and Maintenance for Application support.
- Able to work on above technologies with minimum supervision self motivated.
- Ability to guide junior resources and manage workload.
Our Guiding Principles
Impact
Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.
Integrity
Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits (Feel free to adjust this by regional benefits!
- Work from Home inoffice or hybrid
- Employee Belonging Groups
- Insurance
- Paid Vacation Volunteer and Holiday Time Off
- And so much more!
View More Benefits you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us ator email us at . CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.
By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here
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Location(s):
Required Experience:
IC
Employment Type
Full-Time
