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Not ApplicableSpecialism
SalesforceManagement Level
ManagerJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Growing as a strategic advisor you leverage your influence expertise and network to deliver quality results. You motivate and coach others coming together to solve complex problems. As you increase in autonomy you apply sound judgment recognising when to take action and when to escalate. You are expected to solve through complexity ask thoughtful questions and clearly communicate how things fit together. Your ability to develop and sustain high performing diverse and inclusive teams and your commitment to excellence contributes to the success of our Firm.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Job Summary As a Senior Manager youll work as part of a team of problem solvers with extensive consulting and industry experience helping our clients solve their complex business issues from strategy to . Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients while reporting to Senior Managers and above. Be involved in the financial metrics. Be actively involved in business development activities to help identify and research opportunities on new/existing clients. Contribute to the development of your own and teams technical acumen. Use data and insights to inform conclusions and support decisionmaking. Adherence to SLAs experience in incident management change management and problem management. Develop new skills and strategies to solve complex technical challenges. Assist in the management and delivering of large projects. Train coach and supervise staff to recognize their strengths and encourage them to take ownership of their personal development. Act to resolve issues which prevent the team working effectively. Keep up to date with local and national business and economic issues. Continue to develop internal relationships and the PwC brand. Build a strong team environment that includes client interactions workstream management and crossteam collaboration. Actively engage in cross competency work and contribute to COE activities. Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented. Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / / / BBA Degree Preferred: Bachelors degree Required Field(s) of Study (BQ): Preferred Field(s) of Study: BE / B Tech / ME / M Tech / / / BBA Minimum Year(s) of Experience (BQ) *: US 16 t0 20 years of experience in Salesforce Certification(s) Preferred:
Required Skills *: 16 to 20 years of experience in Salesforce with following skills
7 years of SALESFORCE experience. Overall 15 IT experience.
Should have strong technical skills in Salesforce to provide solution architecture design tradeoffs and ability to decipher design choices.
Ability to provide technical leadership setting best practices including quality of design implementation maintenance and support.
Strong project experience in any one of the skill set like Salesforce Field Service LightningDocusign/CLMCommunity CloudSalesforce Commerce CloudSalesforce Marketing CloudSalesforce PardotSalesforce Tableau and Salesforce Slack
Extensive experience in platform using Apex Lightning and LWC
Solid Implementation experience using Sales / Service / Custom cloud.
Solid experience in Web services REST API and implementing common integration patterns between ERP and CRM systems.
Should have strong experience in working with middleware that supports Salesforce platforms like Mulesoft Boomi Informatica Tibco and Fusion middleware.
Ability to define Data migration strategies considering data volumes external environments and migration approach.
Ability to address security complexities and design solutions aligning with Salesforce security models.
Should have managed multi environments multi regions complex project implementations and therefore able to define environmental and deployment strategies.
Experience in working with SLDS HTML CSS Ajax JavaScript jQuery
Experience in working with board range of emerging Salesforce products B2B Commerce Tableau CRM CG Cloud MFG Cloud Loyalty cloud and Slack
Should have good exposure to working prominent AppExchange products aligned to different industries.
Good experience with proposal activities like RFI/RFP analysis RAID analysis resource and effort estimation for Salesforce projects.
Extensive experience managing and delivering multiple projects using Agile Methodology
Preferred Skills *:
Proven ability to look at technical processes from a strategic standpoint and understand the interrelationships.
Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution.
Familiarity building custom solutions on: SAP Oracle MSSQL Server or other RDMS.
Proven track record of writing interpreting and managing deliverables of a consulting engagement.
Awareness of the changing Cloud ecosystem and adjust to new technologies methods and apps.
Strong communication skills and negotiation skills conflict resolution
Possess advance Salesforce certifications and Certified as Scrum Master
AutoRabbit Devops tool experience
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Coaching and Feedback Communication Creativity Embracing Change Emotional Regulation Empathy Inclusion Influence Intellectual Curiosity Learning Agility Optimism Professional Courage Rapid Experimentation Relationship Building Salesforce APIs Salesforce Customization Salesforce Development Salesforce Integration Salesforce Sales Cloud SelfAwareness Service Excellence 3 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Manager
Full-Time