HGV Class C Driver

About us

Here at Direct Line Group Auto Services we genuinely care about what we do and aim to provide a phenomenal level of service for our customers.

We know that our customers vehicles make getting from A to B that much easier whether its to do the weekly shop the school run or to get things delivered its all important.

What youll do

Our HGV drivers are kept busy in this role to get our customers back on the road quickly. Wed love you bring your previous experience to this role. You will work within a team of other drivers reporting to your Transport Controller

As a Class C Driver we want you to bring your previous experience to the team. You will collect and deliver vehicles before and after repair working to deadlines to meet our customers needs.

This will include

• You will have responsibility for collecting and delivering cars within the agreed timescales ensuring that the customer receives the very best possible service on collection and delivery of their car ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.
• You will complete forms to indicate any damage on the car and specify accident related damage and highlight any old damage take digital photographs and gain a signature from the customer.
• You will highlight any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.
• You will also ensure all jobs are referenced and filed on completion of job.

What youll need:

This is a permanent role 40 hours a week

The future is exciting now the technologies used in Body Shops are evolving every day which is really helping us reshape vehicle repair industry. Thats why were excited to grow our teams and looking for people to join us.

• HGV Class C driver

All roles are at the heart of our Auto Services business and youll need be enthusiastic upbeat and committed to delivering the best repair service.

You would have previous experience in a similar role with the following skills

• You will have experience driving HGV class 2 vehicles and within recovery.
• You will be very customerfocused and have great customer handling skills.
• You will have knowledge of the area local to our repair centre.
• You will hold a current valid driving license which meets the fleet insurance criteria and hold a Class C LGV Licence.
• You will require a Driver Certificate of Professional Competence (CPC)

As you can imagine Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process ensure tasks are carried out in compliance with Health and Safety and following Audatex estimates observing DLGAS ways of working and BS10125 procedures.

Who youll be working with:

We know youve heard this all before but the culture here at DLG really is something else. We embrace our individuality youll see it in the way that we think and work its all about ensuring you can enjoy making a contribution have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard no achievement goes unrecognised and no idea goes unknown we even reward you for them! We encourage our people to work together aim higher and to be the best they can be for customers colleagues and the business. Its an indefinable DLGness that makes us who we are and wed love for you to be a part of it.

Benefits

We recognise we wouldnt be where we are today without our colleagues thats why we offer excellent benefits designed to suit your lifestyle:

• 9 employer contributed pension
• 50 off home motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance

• EV car scheme allows all colleagues to lease a brand new electric or plugin hybrid car in a tax efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more

Being yourself

Direct Line Group is an equal opportunity employer and we think diversity of background and thinking is a big strength in our people. Were delighted to feature as one of the UKs Top 50 Inclusive Employers and are committed to making our business an inclusive place to work where everyone can be themselves and succeed in their careers.

We know youre more than a CV and the things that make you you are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process please speak to the recruitment team who will be happy to support you.

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