Senior Performance Manager Amazon Shipping
Senior Performance Manager Amazon Shipping
Posted on :
18-04-2025
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1 Vacancy
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Job Description
Are you interested in creating the future of ecommerce shipping Do you want to be a part of team building the next $1bn initiative Our team is changing the way we interact with customers around the globe and building a new emerging business in shipping to solve some of the biggest logistical opportunities and disrupt the industry.
Amazon Shipping
Amazon shipping offers Amazons delivery capabilities as a product and service. Amazon Shippings first customers are sellers in the EU offering to ship their domestic volume using our delivery network.
Our team is at the forefront of changing the parcel delivery industry in the Europe. In this role you will have exceptionally strong data skills. You will use these data skills to create custom data through SQL while using your stakeholder management skills to influence stakeholders.
We are looking for a highly motivated individual to lead initiatives to optimize delivery speed and order fulfillment performance across logistics operations driving continuous improvement in customer delivery times and order completion rates.
Key job responsibilities
Key Responsibilities:
Monitor and analyze endtoend delivery performance metrics from order receipt to customer delivery
Track and improve key metrics including ontime delivery order accuracy and fulfillment rates
Identify bottlenecks in warehousing transportation and lastmile delivery processes
Develop action plans to reduce delivery times and improve order completion rates
Create performance dashboards and reporting systems for logistics KPIs
Collaborate with warehouse transportation and delivery teams to implement improvements
Lead root cause analysis for delivery delays and missed targets
Requirements:
5 years experience in logistics supply chain or operations management
Strong analytical skills with experience in logistics metrics and KPIs
Proven track record of implementing delivery performance improvements
Experience with transportation management systems (TMS) and warehouse management systems (WMS)
Strong project management and stakeholder communication skills
Bachelors degree in Supply Chain Logistics or related field
Highly proficient in SQL
Preferred Qualifications:
Six Sigma or Lean certification
Experience with lastmile delivery operations
Knowledge of route optimization and carrier management
Advanced Excel and data visualization skills
Relevant experience of communicating with a wide range of senior stakeholders
Relevant work experience in ambiguous environment
Experience in managing performance within a shipping service provider.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon Shipping
Amazon shipping offers Amazons delivery capabilities as a product and service. Amazon Shippings first customers are sellers in the EU offering to ship their domestic volume using our delivery network.
Our team is at the forefront of changing the parcel delivery industry in the Europe. In this role you will have exceptionally strong data skills. You will use these data skills to create custom data through SQL while using your stakeholder management skills to influence stakeholders.
We are looking for a highly motivated individual to lead initiatives to optimize delivery speed and order fulfillment performance across logistics operations driving continuous improvement in customer delivery times and order completion rates.
Key job responsibilities
Key Responsibilities:
Monitor and analyze endtoend delivery performance metrics from order receipt to customer delivery
Track and improve key metrics including ontime delivery order accuracy and fulfillment rates
Identify bottlenecks in warehousing transportation and lastmile delivery processes
Develop action plans to reduce delivery times and improve order completion rates
Create performance dashboards and reporting systems for logistics KPIs
Collaborate with warehouse transportation and delivery teams to implement improvements
Lead root cause analysis for delivery delays and missed targets
Requirements:
5 years experience in logistics supply chain or operations management
Strong analytical skills with experience in logistics metrics and KPIs
Proven track record of implementing delivery performance improvements
Experience with transportation management systems (TMS) and warehouse management systems (WMS)
Strong project management and stakeholder communication skills
Bachelors degree in Supply Chain Logistics or related field
Highly proficient in SQL
Preferred Qualifications:
Six Sigma or Lean certification
Experience with lastmile delivery operations
Knowledge of route optimization and carrier management
Advanced Excel and data visualization skills
Relevant experience of communicating with a wide range of senior stakeholders
Relevant work experience in ambiguous environment
Experience in managing performance within a shipping service provider.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
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