Sr Program Manager Inventory Health Amazon Fresh Stores
Sr Program Manager Inventory Health Amazon Fresh Stores
Posted on :
18-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 104100 - 185000
Vacancy
1 Vacancy
Posted on :
18-04-2025
Job Description
The Team: Innovation is part of our DNA! The Amazon Fresh Core Processes team is looking for a Sr. Program Manager that wants to join an ambitious and driven team that is changing the landscape of retail. This role includes 25 travel to Amazon Fresh Stores nationwide.
The Role: As Sr. Program Manager on the Core Process team you are the glue bringing together crossfunctional teams to deliver efficient accurate and simplified field processes for the stores. In this role you will own the strategy development and deployment for instore inventory health and customer quality programs. Our ideal candidate will work back from core customer needs to develop new standard operating processes that improve efficiency and inventory accuracy. You will consistently work with external and internal stakeholder teams including category instock supply chain finance external vendors and the store teams that you will serve. You will use data to track the effectiveness of the inventory health programs as well as areas of opportunity for further training or process innovation.
Key job responsibilities
Drive the expansion improvement and simplification of inventory health processes within Amazon Fresh Stores
Innovate on behalf of your customer by identifying and building solutions to reduce labor hours improve team efficiency and increase inventory accuracy
Work side by side with store teams to test new initiatives and to understand pain points
Develop test and roll out new store processes and SOPs
Improve and integrate new associate tools and tech that enable field ops success
Create and monitor metrics to demonstrate progress towards goals provide new insights develop business cases and allow for regular updates to senior leadership
Monitor stores compliance and progress on key performance indicators. Assess data to make decisions on process iterations
Champion these store programs and develop training to allow your programs to scale
Regularly create detailed written updates and progress toward program goals up to a director and vice president audience
Managing crossfunctional project teams while collaborating with key internal and external stakeholders to improve processes and communication mechanisms
Build respect and credibility with individual contributors stakeholders management peers and executives
Spend 25 of your time in the field launching supervising and iterating on new/improved processes
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Operations leadership experience (ideally in Retail stores)
3 years of experience using Microsoft Excel
3 years of experience successfully managing priorities and resources for customerexperiencedriven project/program teams
Proven track record of taking ownership and successfully delivering results in a fastpaced dynamic environment
Strong verbal and written communication skills
Selfmotivated able to work both independently and collaboratively within a team
Willingness to work 1525 of your time in stores this may include travel
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
5 years experience in retail operations
Familiarity with business process improvement documentation and demonstrated experience engaging and influencing key stakeholders including retail field leadership
Ability to work with technical and nontechnical business owners to overcome obstacles and deliver results
Six Sigma Kaizen Agile or other Process Improvement methodologies
Knowledge in SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Role: As Sr. Program Manager on the Core Process team you are the glue bringing together crossfunctional teams to deliver efficient accurate and simplified field processes for the stores. In this role you will own the strategy development and deployment for instore inventory health and customer quality programs. Our ideal candidate will work back from core customer needs to develop new standard operating processes that improve efficiency and inventory accuracy. You will consistently work with external and internal stakeholder teams including category instock supply chain finance external vendors and the store teams that you will serve. You will use data to track the effectiveness of the inventory health programs as well as areas of opportunity for further training or process innovation.
Key job responsibilities
Drive the expansion improvement and simplification of inventory health processes within Amazon Fresh Stores
Innovate on behalf of your customer by identifying and building solutions to reduce labor hours improve team efficiency and increase inventory accuracy
Work side by side with store teams to test new initiatives and to understand pain points
Develop test and roll out new store processes and SOPs
Improve and integrate new associate tools and tech that enable field ops success
Create and monitor metrics to demonstrate progress towards goals provide new insights develop business cases and allow for regular updates to senior leadership
Monitor stores compliance and progress on key performance indicators. Assess data to make decisions on process iterations
Champion these store programs and develop training to allow your programs to scale
Regularly create detailed written updates and progress toward program goals up to a director and vice president audience
Managing crossfunctional project teams while collaborating with key internal and external stakeholders to improve processes and communication mechanisms
Build respect and credibility with individual contributors stakeholders management peers and executives
Spend 25 of your time in the field launching supervising and iterating on new/improved processes
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Operations leadership experience (ideally in Retail stores)
3 years of experience using Microsoft Excel
3 years of experience successfully managing priorities and resources for customerexperiencedriven project/program teams
Proven track record of taking ownership and successfully delivering results in a fastpaced dynamic environment
Strong verbal and written communication skills
Selfmotivated able to work both independently and collaboratively within a team
Willingness to work 1525 of your time in stores this may include travel
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
5 years experience in retail operations
Familiarity with business process improvement documentation and demonstrated experience engaging and influencing key stakeholders including retail field leadership
Ability to work with technical and nontechnical business owners to overcome obstacles and deliver results
Six Sigma Kaizen Agile or other Process Improvement methodologies
Knowledge in SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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