Housing Solutions Officer Homelessness
Housing Solutions Officer Homelessness
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Job Description
Housing Solutions Officer (Homelessness) Ref: HSO
Trainee contract Starting salary 35555.52 pa
Fully trained Salary 38518.48 pa
This is a great opportunity for you to join Broxbourne Borough Councils Homelessness Solutions Team at either a trainee or officer level position. We pride ourselves on being an innovative and ambitious team. In this role you will work alongside dedicated experienced colleagues interviewing and assessing those who are at a risk of being homeless. You will be managing a case load of clients working collaboratively with colleagues and other agencies to provide solutions. This is a varied rewarding and challenging role.
If you want to apply to be part of our team you should ideally have previous experience working within a Local Authority homelessness setting and knowledge of the relevant legislation although transferable skills would be considered. You should also be highly motivated with a genuine interest in helping people. Previous experience working in a customer facing role is essential as are excellent written and verbal communication and a GCSE (or equivalent) in English and Maths. Fluent spoken English skills are also essential as this role requires having sensitive conversations with clients and dealing with their expectations effectively. Good written and analytical skills are equally important therefore a GCSE (or equivalent) in English and Maths is fundamental. A full driving license is also required.
We have adopted the core values of Teamwork Innovation Effectiveness and Respect (TIER).
The values and their underlying behaviours demonstrate our commitment to providing excellent customer care working in a joined up way showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting developing and retaining talent who share this commitment.
We are committed to safer recruitment safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Councils benefits package includes generous leave entitlement Employee Assistance Programme benefits platform full training and development programme membership of the Local Government Pension Scheme and free membership to the Councils local leisure centres which includes free access to gyms swimming pools fitness classes racket sport sessions a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Councils website.
Application forms must be submitted online by 5th May 2025 quoting the above reference.
Borough Offices Bishops College Churchgate Cheshunt Hertfordshire EN8 9XQ.
Telephone:Email:
Website:
How to apply
Please apply online via the link provided.
Please note we do not accept CVs submitted without a fully completed online application form.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
