User Researcher mfd Legal AI Tech Start-up Remote
User Researcher mfd Legal AI Tech Start-up Remote
Posted on :
18-04-2025
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1 Vacancy
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Job Description
Our offer for you
As a User Researcher (m/f/d) at Xayn youll take ownership of building and scaling our user research practice from the ground up. Your insights will play a key role in shaping our Legal AI product ensuring we truly understand our users and build solutions that solve realworld challenges in the legal industry. This is a strategic and handson role for someone who thrives in a fastmoving environment and wants to make a lasting impact on how legal professionals work.
YOUR TEAM
You will work with our two crossfunctional product teams collaborating closely with engineers product managers and other designers. The team consists of 67 developers a product manager and a designer who you will support with your deep customer insights and in validating their Designs.
YOUR HIRING MANAGER
You will report to Ruth Chief Product Officer at Xayn who leads the product and design strategy for Noxtua our Legal AI solution. With extensive experience in product management and usercentric design Ruth is passionate about creating intuitive and impactful digital products. She fosters a collaborative and agile work environment ensuring that design engineering and product teams work seamlessly together. Ruth values user feedback accessibility and innovation making her a strong advocate for humancentered AI solutions.
OUR BENEFITS
YOUR TEAM
You will work with our two crossfunctional product teams collaborating closely with engineers product managers and other designers. The team consists of 67 developers a product manager and a designer who you will support with your deep customer insights and in validating their Designs.
YOUR HIRING MANAGER
You will report to Ruth Chief Product Officer at Xayn who leads the product and design strategy for Noxtua our Legal AI solution. With extensive experience in product management and usercentric design Ruth is passionate about creating intuitive and impactful digital products. She fosters a collaborative and agile work environment ensuring that design engineering and product teams work seamlessly together. Ruth values user feedback accessibility and innovation making her a strong advocate for humancentered AI solutions.
OUR BENEFITS
- Workinghours:Flexibleworkinghours:Fulltime 32 40h/week).
- Vacation:26daysDecember24th & 31st off
- Remote:100 remoteworkpossible (givena Germanresidence)othercountries uponrequest
- Discounts:e.g. Urban Sports Club Membership
- Equipment:Laptop (Lenovo or Mac) second screen keyboard etc.
Your responsibilities
- Establish and leaduser research operations including research processes documentation standards and a participant panel.
- Designplanand conductdeep qualitative research studies contextual observations diary studies.
- Collaborate with product designers engineersproduct managers and legal expertstovalidateproduct ideas and improve UX.
- Build andmaintainaresearch insights databaseto ensure knowledge is accessible and actionable across the team.
- Create andmaintainpersonas customer journeys and other research artifacts.
- Bring user insights into the product development process andidentifyopportunities for innovation.
- Help define thestrategic directionof our Legal AI by understanding and articulating what really matters to our users.
About you
- 34yearsofexperienceasa User Researcherpreferablyin a B2B SaaSorregulatedindustry(e.g. FinTech Legal Tech).
- Provenexperienceconductingresearchindependentlyfromscopingandrecruitmenttosynthesisandcommunication.
- Strongcommandofqualitativemethodssuchasindepthinterviewsdiarystudiesobservations andusabilitytesting.
- Experiencebuildingresearchopsandknowledgemanagementsystems.
- Excellentcollaborationandcommunicationskillsyouknowhowtobringpeoplealongontheresearchjourney.
- High level of selforganization and the ability to drive research initiatives proactively.
About us
The AI startup Xayn develops Noxtua Europes first sovereign Legal AI. Noxtua helps lawyers analyze and draft legal documents and research legal questions while being legally competent and compliant. Hosted in the EU Noxtua meets high standards of confidentiality in handling client data professional secrecy (e.g. Section 203 German Criminal Code Section 43e German Federal Code for Lawyers) and European data protection. Noxtua is powered by specialized proprietary AI models. The models are trained with highquality legal data provided by the Legal AI Alliance which the tech startup Xayn initiated with the international business law firm CMS. This makes Noxtua the secure independent and specialized European Legal AI.
The Berlinbased AI company Xayn was born out of research at Oxford University and Imperial College London by Dr LeifNissen Lundbk and Professor Michael Huth. Founded in 2017 Xayns academic vision remains with a workforce comprised of approx. 30 PhDs. The startup has received investment funding of 19.5 million EURO from Global Brain Corporation KDDI Open Innovation Fund Earlybird and Dominik Schiener.
The Berlinbased AI company Xayn was born out of research at Oxford University and Imperial College London by Dr LeifNissen Lundbk and Professor Michael Huth. Founded in 2017 Xayns academic vision remains with a workforce comprised of approx. 30 PhDs. The startup has received investment funding of 19.5 million EURO from Global Brain Corporation KDDI Open Innovation Fund Earlybird and Dominik Schiener.
Employment Type
Full-Time
Key Skills
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