Operations System Specialist II - Radiology
Operations System Specialist II - Radiology
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 65900 - 112700
1 Vacancy
Job Description
Scheduled Hours
40Position Summary
This position provides specialized work in supporting information technology equipment and systems for the business research and instructional functions of customers.This position involves the advanced use of software and/or hardware tools to provide ongoing services and responsibilities require expertise with core infrastructure elements and how they interrelate to provide a cohesive computing environment.
Job Description
Primary Duties & Responsibilities:
Gathers customer information and determines resolution path regarding moderately complex client issues by analyzing the symptoms and identifying/resolving the underlying problem.
Identifies what customer is trying to accomplish so time is not wasted on attempting to solve a symptom instead of a problem.
Escalates complex issues to higher level when necessary.
Performs other duties as assigned.
For Large Environment with Dedicated System Support Specialists
Assists System Manager in maintaining system performance system security hardware/software utilities capacity planning and balancing operation cycles.
Participates in the development implementation installation and testing of application or service software.
Writes documentation to describe system development deployment life cycle; may write corrections for users to describe installations and operating procedures.
Conducts and/or oversees systems administration tasks as assigned.
Trains Systems Support Technicians.
For DepartmentLevel Environment with Combined Responsibilities
Ensures technology is accessible and equipped with current hardware and software; primary activities include: Troubleshoots hardware software and network operating system; be familiar with all hardware and software; be familiar with network operating system; provides orientation to new users of existing technology; trains staff about potential uses of existing technology; trains staff about new and potential use; provides individual training and support on request; provides recommendations about accessing information and support; maintains current and accurate inventory of technology hardware software and resources.
Monitors and maintains technology to ensure maximum access; primary activities include: troubleshoots all technology issues; maintains log and/or list of required repairs and maintenance; makes recommendations about purchase of technology resources; researches current and potential resources and services; connects and sets up hardware; loads all required software; provides network accounts and passwords as required; monitors security of all technology; advises staff of security breach and/or change in password or security status; identifies and prepares hardware for disposal when appropriate; ensures hardware is stripped and secured for disposal.
Working Conditions:
Job Location/Working Conditions
Normal office environment
Physical Effort
Typically sitting at a desk or table
Equipment
Office equipment
Required Qualifications
Education:
Bachelors degree or combination of education and/or experience may substitute for minimum education.
Certifications:
Work Experience:
Skills:
Drivers License:
More About This Job
Preferred Qualifications:
- Knowledge of IT Service Management and Industry certifications.
Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
Work Experience:
Skills:
Client Counseling Client Needs Assessments Customer Service Evaluating New Technologies Identifying Trends IT Solution Design Leadership Consulting Operational Design Operational Performance Operations Analysis Organizing Project Administration Software Automation Software Installations Software Migrations Software Operations Solutions Development Strategic Planning Systems Analysis Systems Programming Technical Knowledge Technical Support Working IndependentlyGrade
G13Salary Range
$65900.00 $112700.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including ones qualifications and performance equity with others in the department market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number atand leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.PreEmployment Screening
All external candidates receiving an offer for employment will be required to submit to preemployment screening for this position. The screenings will include criminal background check and as applicable for the position other background checks drug screen an employment and education or licensure/certification verification physical examination certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation 10 recognized holidays and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit UPass for eligible employees.
WashU provides eligible employees with a defined contribution 403(b) Retirement Savings Plan which combines employee contributions and university contributions starting at 7.
Wellness
Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.
WashU covers the cost of tuition for you and your family including dependent undergraduatelevel college tuition up to 100 at WashU and 40 elsewhere after seven years with us.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
