Night Porter TSH89
Night Porter TSH89
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Job Description
Night Porter hours 11pm to 7am
Parttime hours
No accommodation is offered
Tasks
Mission for Night Porter
To create a pleasant experience for the guests by ensuring security of guests and the hotel during the night.
Outcomes
Conduct regular checks throughout the night to ensure hotel is secure and that any
customer issues are dealt with
To respond to guests complaints and to any emergencies that occur in a timely
professional and confident manner
Complete any hotel host and administrative tasks that have been set by your
manager. This could include cleaning kitchen prep and stock checks
To keep track of repeating issues and convey them to the Operations Managers
To avoid squatters and intruders coming into the building
To watch for unusual illegal or dangerous activities occurring on the premises
To watch CCTV screen at the reception desk with occasional tours around the building
To report every entrance on an hourly basis
To ensure the back and front doors are locked
To surveil car park entrance and to ensure nobody come into the building illegally
through the parking area
To do smoke test
Requirements
Competencies
Excellent communication and customer service skills
Ability to work alone throughout the night
Ability to work well under pressure
Ability to use your initiative and to follow written/verbal instructions
Knowledge of general health and safety procedures
Job summary
Recruitment Checks
Authorisation to stay/work in the UK
Basic DBS check
Employment Type
Full Time
