Relief Travel Specialist x 9
Relief Travel Specialist x 9
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Salary Not Disclosed
1 Vacancy
Job Description
Kendrick Recruitment is currently seeking a Relief Travel Specialist for a wellestablished luxury safari tours company based in Johannesburg. This is a dynamic role ideal for a seasoned travel professional who thrives in a fastpaced collaborative environment and is passionate about delivering exceptional travel experiences.
Key Responsibilities:
Manage travel consultant desks during leave or educational trips handling requotes and ongoing proposals
Assist with brochure quotes and booking processes
Coordinate and develop agent educational and hosted trips in collaboration with the Sales team
Support implementation and testing of new systems and procedures
Follow up on provisional bookings and convert dead leads during quieter periods
Load bookings for consultants during peak periods
Creatively plan and design customized travel itineraries
Maintain clear and consistent communication with agents internal sales teams suppliers and colleagues
Participate in emergency duty rotation and work early/late shifts on a weekly schedule
Uphold company values focused on people land and wildlife
Knowledge & Experience Required:
Minimum 3 5 years of inbound tour consulting experience
Strong knowledge of South Africa Southern and East Africa (preferred)
Experience with Tourplan and Microsoft Office (Word Excel PowerPoint Outlook)
Familiarity with WETU and travel industry platforms
Excellent understanding of product knowledge terms and conditions and supplier networks
Experience with the sales process market segmentation and travel channels
Skills & Attributes:
Strong administrative and organizational skills
Excellent interpersonal and communication abilities
Problemsolving mindset with attention to detail
Selfmotivated proactive and teamoriented
Passion for guest satisfaction and service excellence
Willingness to support and inspire others
Calm professional demeanor with the ability to work under pressure
This is an exciting opportunity for an experienced and adaptable travel professional to join a passionate team and play a pivotal role in delivering worldclass safari journeys.
To apply please send your CV to Kendrick Recruitment.
Employment Type
Full Time
