Entitlement Benefits Specialist Multi-Social Services
Entitlement Benefits Specialist Multi-Social Services
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 21 - 21
1 Vacancy
Job Description
Job Details
ORGANIZATION DESCRIPTION
Founded in 1965 the ChineseAmerican Planning Council Inc. (CPC) aims to promote the social and economic empowerment of Chinese American immigrant and lowincome communities. Today CPC is the nations largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City including early childhood education schoolage care youth services workforce development community services and senior services. CPC strives to be the premier social service and leadership development organization. In 2017 CPC launched Advancing Our CommUNITY its organizationwide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2022 our core programs and emergency services reached 200000 people living in all five boroughs and all 51 city council districts. In the summer of 2022 CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for inlanguage and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information please visit: SUMMARY
The MultiSocial Services Center (MSS)is a walkin center in Lower Manhattan that aims to meet the needs of the Chinese and immigrant community to assist recent entrant families adjust to their new environment in America. Our staff consists of bi and trilingual and bicultural staff reflecting the diverse cultural background of our community. MSS assists community members with various entitlement applications such as SNAP health benefits and fair housing translation of various benefit forms to aid families make the transition ensure child health and wellness and ease the burdens of seniors who have worked hard in the community for many years.
JOB SUMMARY
Reporting to the Program Director the fulltime Entitlement Benefits Specialist provides comprehensive prescreening and assistance for government entitlement benefits and immigration benefits. The Specialist will engage in multifaceted activities to reach communities in all boroughs to result in a greater number of families enrolling into a spectrum of benefits. Most importantly the Specialist will be part of the MSS department in delivering education and services to the community.
ESSENTIAL RESPONSIBILITIES
- Review individuals and families eligibility for the federal SNAP program and other benefits as appropriate.
- Assist eligible individuals and families with the SNAP application process and followup to ensure that benefits are received.
- Engage in mediation with the Human Resources Administration (HRA) and project partners to troubleshoot and resolve SNAP application issues advocate on behalf of community members to help families to be enrolled into SNAP.
- Process SNAP application through AccessNYC.
- Respond to telephone requests for information and follow up with callers regarding their requests for information.
- Screen for eligibility and assist community members in completing application forms for Medicaid 65 and above Aged Blind and Disabled Population) Extra Help SSA Low Income Subsidy (LIS) Application EPIC and Medicare Savings Program and any other entitlement benefits
- Assist in the selection and enrollment in Medicare Prescription Drug Plan or Medicare Advantage Plan.
- Provide assistance to community members in applying for various entitlement benefits such as affordable housing senior housing or New York City Public Housing or various housing benefits available such as SCRIE DRIE ERAP etc.
- Prescreen individuals for eligibility for immigration benefits and immigration services and assist with immigration applications as needed.
- Public speaking is required along with active outreach efforts into the community including community events fairs and assigned popup sites.
- Act as a liaison between the community members and any city departments or service departments.
- Prepare reports as required by funding source.
- Attend meetings and trainings as directed by funding source or Director.
- Other duties and tasks as assigned by the Director.
QUALIFICATIONS
Education and Experience:
- Bachelors degree in social science or related field preferred
- A minimum of a high school degree with at least four years of direct social service experiences particularly in lowincome communities will be considered in lieu of a bachelors degree
Skills and Competencies:
- Good oral communication skills and ability to interact with a wide range of individuals.
- Good computer skills and experience with database software.
- Comfortable working independently in a constantly changing work environment
- Basic knowledge of government benefits programs and local service delivery systems preferred
- Bilingual in Chinese (Cantonese and/or Mandarin) and English a must.
Additional Requirements:
- Must be willing to travel within the 5 boroughs.
- Ability to carry laptop computer and material weighing approximately 10 lbs.
- Willingness and ability to work on evenings and weekends when needed
COMPENSATION & BENEFITS OVERVIEW
- $21.50 $21.98 per hour; 35 hours per week
- CPC offers a competitive and comprehensive benefits package including but not limited to generous paid time off (holiday sick and vacation time) Medical Dental Vision Basic Life Insurance Coverage Commuter Benefits and a 403(b) Retirement Plan
HOW TO APPLY
Interested individuals should submit their resume along with a cover letter addressed to Gia Mui when applying online via CPCs website: or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to with any questions or further inquiries.
CPC is an Equal Opportunity Employer. CPC values a diverse equitable and inclusive workplace and strongly encourages women BIPOC immigrants LGBTQ individuals with disabilities and veterans to apply.
Required Experience:
Senior IC
Employment Type
Full-Time
