Executive Assistant Amazon Customer Service

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fastpaced exciting and growing organization. We are looking for someone to support two Directors on our Customer Service team in Seattle Washington.

This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars planning and organizing events of all sizes and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.



Key job responsibilities
Prioritization and appropriate escalation of timesensitive and/or highly confidential information
Proactively identifying and making improvement to team processes
Management of organizational processes (e.g. meeting standards deadline tracking budget management upholding standards)
Complex calendar management across multiple teams and time zones
Creation of organizationspecific communication and engagement opportunities
Planning and coordination of travel arrangements for individual and team schedules
Organization of international team events including logistics (catering rooms conference facilities etc. and coordination with global suppliers
Expense reconciliation and tracking

A day in the life
Youll start your day reviewing the priorities for each of your leaders ensuring they are on top of their calendar and tasks for the day and are aware of any changing situations over the coming weeks.
If your leader(s) have upcoming travel or events planned youll make sure all of the logistics are confirmed well communicated and that any expenses are moving through approvals to payment.
The remainder of your time will be spent attending organizational meetings where youll be responsible for tracking notes and actions. More importantly youll start understanding the organizations priorities and spot opportunities to remove roadblocks drive efficiencies and represent your leaders interests.


About the team
Every year tensofthousands of Customer Service Associates resolve millions of customer contacts around the world. Our mission in Amazon Customer Service Stores is to be an unrelenting customer advocate by eliminating defects and resolving issues before they happen. We uphold this mission with automated and human support to customers using signals from these channels to eliminate upstream defects.
Within Customer Service the Social Media team is defining and building the next generation of customer service. The Defect Elimination team identifies issues affecting customers across the globe and builds the systems to allow business owners to fix those issues.

2 years of senior level leadership support or 1 years of Amazon experience
High school or equivalent diploma
Experience with Microsoft Office products and applications
Experience with executive level calendar management

Experience in a fastpaced hightech company
Experience managing multiple calendars
Experience with domestic or international travel coordination

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50000/year in our lowest geographic market up to $107100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.