News Monitoring Specialist Rapid Response Team

Amazon is looking for a detailoriented highjudgment quickthinking News Monitoring Specialist to join Amazons Corporate Communications team. Our strategic media operations team serves as Corporate Communications first line of defense supporting multiple public relations teams by monitoring online news and forums identifying notable stories or posts managing Amazons general public relations inquiries and flagging inaccuracies and emerging negative narratives. This team is foundational to the overall operation of Amazons public relations function giving team members unique experience and insight into how communications operates at a large company.



Key job responsibilities
We are looking for a candidate who is detail oriented and extremely organized. They will need to be internet savvy possess a solid understanding of current events and the media landscape and be able to sift through the internet noise with an eagle eye for topics that are relevant to our business. This role requires candidates to read and assess high volumes of information in order to identify potential reputational issues spot emerging news trends across both traditional and social media channels learn and use search tools to help find critical information and contribute to communications reporting. The Specialist will ensure PR teams and senior leaders are never caught off guard by reputational issues through timely flagging and routing of media inquiries. This is a critical support role within the organization that requires relentless attention to detail and a passion for finding a needle in a haystack.

The ideal candidate is selfmotivated able to work in a global team environment across different time zones problem solve and possess a cando attitude and exercise sound judgment and critical thinking. This role requires the ability to multitask meet tight deadlines and switch gears at a moments notice; previous experience in a fastpaced environment is preferred. The candidate must be highly organized and react with appropriate professionalism and urgency to situations that require a quick turnaround. The successful candidate will plan ahead look around corners manage their time effectively and take initiative when they see a process is inefficient or broken. This position may require flex hours.


Bachelors degree in Communications Journalism Writing Research or related field
2 years of communications monitoring analysis or related experience
Knowledgeable about Google Bing and other methods to search the internet
Understands boolean logic and social media listening
Strong organization and proficiency working in Microsoft Outlook including managing multiple accounts
Passion for processes mechanisms and data management
Demonstrated ability to follow media trends and stay current on news developments

Experience in Public Relations Communications or Media Monitoring
Ability to conduct quick and efficient research
Experience identifying and analyzing emerging news trends across traditional and social media platforms
Solid understanding of the current media landscape and news cycle dynamics
Excellent attention to detail well organized and a selfstarter
Strong analytical and problemsolving skills
Comfortable operating in a fastpaced ambiguous environment
Experience working in Salesforce and other knowledge management tools
Experience working across time zones and with global teams
Knowledgeable about Google Bing and boolean searches
Passion for processes mechanisms and data management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.