Director - Academic Support Center
Director - Academic Support Center
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Salary Not Disclosed
1 Vacancy
Job Description
Southwest Tennessee Community College is a comprehensive multicultural public openaccess college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success transform lives and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Director Academic Support Center
Employee Classification:Other Professionals
Institution:Southwest Tennessee Community College
Department: Library Services
Campus Location: STCC Multiple Campus Locations
Job Summary
The Director of Academic Support is a fulltime 12month position reporting to the Executive Director of Library Services that serves all campuses sites and centers for Southwest Tennessee Community College. The Director of Academic Support will oversee online and onsite tutoring promote tutoring services provide training and supervision of tutoring staff and manage the budget and daily operations of the Academic Support Centers.
The Director will work collaboratively with Academic Support Center tutors librarians faculty department chairs and deans to provide services aimed at increasing students retention and completion rates.
Job Duties
- Provide effective and responsive leadership in tutoring services
- Oversee the budget for the Academic Support Center (ASC)
- Motivate manage hire train and evaluate ASC staff
- Promote tutoring services and develop innovative programming for students and workshops for firstyear experience
- Utilize the Colleges early alert system to ensure the most atrisk students are receiving appropriate instructional support interventions
- Stay abreast of curriculum changes and liaise with faculty
- Ensure compliance with auditing requirements
- Coordinate College Reading and Learning Association (CRLA) certification efforts
- Track analyze and report tutoring usage and monthly and annual data
- Serve on college committees as appointed and/or needed
- Facilitate meetings and resolve conflicts
- Work evenings and weekends as needed be oncall and have the ability to travel between Southwests two main campuses offcampus instructional sites and within the state for attendance at professional meetings
- Take on other duties as assigned
Minimum Qualifications
- A minimum of a masters degree from a regionally accredited institution
- Minimum three 3 years experience in a learning center facilitating inperson tutoring online tutoring and academic coaching
- Minimum of one year of supervising a staff
Preferred Qualifications
- Tutoring experience in highdemand subjects such as English Math Speech and Academic Success
- Experience teaching credit courses in a higher education setting
Knowledge Skills and Abilities
- Proficiency in teaching and tutoring
- Knowledge of current trends in higher education
- Ability to work collaboratively to promote academic excellence and holistic student success
- Knowledge of best practices in recruitment hiring training evaluation and supervision
- Proficiency with MS Suite and digital tutoring management systems such as Tutortrac Navigate or Slate that provide online tools for appointment scheduling logging visits activity reports and data collection
- Experience in strategic planning and proposal writing
- Ability to initiate and implement organizational change work with a heterogeneous student population and maintain confidential and sensitive information
- Ability to establish and maintain working relationships with internal and external partners faculty and college departments
- Ability to communicate verbally and in writing listen effectively resolve conflicts and speak in public
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform jobrelated tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five 5 days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position the following items must be uploaded:
- Resume
- Cover letter
- Unofficial Transcripts
A summary of our benefits can be found below:
applications will not be considered.
Southwest Tennessee Community Collegeis a TBR and AA/EEO employer and does not discriminate against students employees or applicants for admission or employment on the basis of race color religion creed national origin sex sexual orientation gender identity/expression disability age status as a protected veteran genetic information or any other legally protected class with respect to all employment programs and activities.
Required Experience:
Director
Employment Type
Full-Time
