Order Support Specialist
Order Support Specialist
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$ 17 - 19
1 Vacancy
Job Description
Order Support Specialist
Hourly Range: $17.00 to $19.00 depending on experience
Overview
Are you driven by purposeful work and the opportunity to grow your career As the Order Support Specialist based in Charlotte NC you will enjoy serving as the primary liaison for major accounts and special contracts and making an impact through meticulously reviewing auditing and administering sales orders.
Your core focus as the Order Support Specialist will be to review bids sales contract conditions and terms for accuracy.
In addition you will play a critical role introducing new tools processes policies and initiatives to maintain the accuracy of sales order documentation for our customers the local businesses organizations and institutions that are pillars of our communities.
As you succeed in this role you will build crossfunctional expertise and business acumen opening doors for future career growth at Toshiba.
Explore the Learn More section below to get acquainted with Toshiba America Business Solutions.
What youll do
- Thoroughly incorporate all necessary documentation into sales orders
- Review and audit sales contracts for accuracy profitability and compliance
- Coordinate pricing requests with the sales team to ensure efficient order processing
- Research order components and review sales promotions to assess their impact
- Ensure adherence to standard policies and procedures for all sales orders
- Keep sales order records current in all designated systems
- Provide support in resolving leaserelated concerns
- Partner with Contracts Sales and Corp Leasing to review lease rates
- Identify problematic areas and make recommendations for correction
- Conduct thorough training for new sales reps and managers on paperwork completion
- Provide administrative support to marketplace operations within your region
- Develop maintain and generate queries reports and correspondence
- Respond to sales order inquiries from staff vendors and customers
- Initiate appropriate actions to resolve sales order issue
- Deliver guidance to new hires and colleagues on contract/documentation best practices
Qualifications
- High School Diploma or GED
- Five or more 5 years of expertise in lease transactions contract support billing and pricing
- Experience with ERP or CRM systems
- Bachelors degree in accounting or finance (Preferred)
- Versed in account maintenance customer service and sales support
- Experience with completing journal entries reconciliation and accounting
- Basic math skills and a history of meeting deadlines
- Proficient in Microsoft Office particularly Excel Word and PowerPoint
- Available and willing to work overtime if needed and capable of occasional travel
Whats in it for you
- Group health coverage (medical dental & vision)
- Employee Assistance Programs
- Pretax spending accounts
- Pet Insurance
- 401(k) plan
- Company provided life insurance
- Employee discounts
- Generous paid holiday schedule paid vacation & sick/personal business/volunteer days
Learn More
The content below is exclusively available on our careers site job descriptions:
Our Commitment to Sustainability
eBRIDGE Global Print 2023 Stevie Award Winner
Toshiba Office Collection Virtual Demonstration (YouTube)
Client Testimonials (YouTube Playlist)
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
Individuals who need reasonable accommodation because of a disability for any part of the employment process should email to request accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
