ProjectProgram Manager III - Quality Improvement Lead
ProjectProgram Manager III - Quality Improvement Lead
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Job Description
Summary
Candidates passionate about equity in public health innovation and communityled health initiatives will find this position exciting and meaningful. Family Ways is a thriving and cohesive team committed to clientcentered support during the perinatal and early years. This position will be selfdriven and offer opportunities for leadership with a focus on policy and program evaluation. The Quality Improvement Lead will report to and work collaboratively with the Family Ways CoLeads
The Quality Improvement Lead will work in a collaborative team environment to manage the policy and evaluation components of the Family Ways program. The team includes Peer Community Specialists a Public Health Nurse a Nutritionist a Social Worker and Administrative Support staff. This role will partner with the evaluation team to finalize and implement the Family Ways evaluation plan and facilitate program responsibilities within the evaluation process.
The Quality Improvement Lead will be responsible for developing and promoting program/policy recommendations in close collaboration with the Family Ways team Community Advisory Group community partners and evaluation team. Team members will be upheld to Family Ways Guiding Principles: leading with racial equity respect participantcentered services with strengthbased practice collaborative decision making accountability and continuous improvement in their services and programming.Competitive candidates will have experience in working closely and collaboratively with individuals and families from one or more of the three focus communities as well as experience with client interaction in a variety of settings including home/field visits. They will be comfortable working with community partners and demonstrate effective experience in teaching and coaching and collaboration with others. Strong communication skills that are inclusive and inviting especially in difficult situations are essential. Competitive candidates will need to have experience in and the ability to participate in and assist with continuous improvement efforts.
Commitment To Equity and Social Justice
Named after Dr. Martin Luther King Jr. one of the most influential civil rights leaders in our nations history King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices strategies and policies that promote fairness justice and opportunity for all in our workplaces and our communities. With this commitment King County has adopted a proequity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights opportunities and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020 King County and Public Health committed to being intentionally antiracist and accountable to Black Indigenous and People of Color communities.
To learn more please visit Schedule
This position works Monday through Friday 8:00 am to 5:00pm 40 hours per week.This is a fulltime salaried position and is FLSA Exempt (not eligible for overtime).
Work Location
Chinook Building401 5th Ave Seattle WA 98104
With travel to various public health clinics throughout King County.Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Some of the work associated with this position will be performed through teleworking and will report to office location and to meetings as needed. Travel to other work locations may be necessary. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team.
Job Duties
- Oversee ongoing outcome evaluation and serve as project liaison between evaluation team and Family Ways program.
- Partner with evaluation team to finalize outcome evaluation design and process.
- Develop program/policy recommendations based on evaluation work and in collaboration with Family Ways team evaluation team and Community Advisory Group.
- Use qualitative and quantitative data to support and monitor evaluation and analysis of processes and practices. Apply trauma recovery and healing to program evaluation CQI and data collection efforts.
- Foster an environment for innovation and sustainability.
- Create dissemination materials to support recommended policy/program objectives.
- Align policy development and evaluation efforts with program goals/objectives.
- Align policy and evaluation efforts with Help Me Grow and Parent Child Health programs efforts/services for quality client experience.
- Ability to handle politically sensitive inquiries about program or work being done.
- Foster relationships with communities of interest and community organizations with expertise in pregnancy and parenting health and wellbeing and/or serving the Family Ways focus communities.
- Collaborate between county programs and communitybased organizations to advance racial equity and social justice.
- Participate in planning budgetary and operating conditions for the program.
- Work collaboratively with evaluation team and data system support staff.
- Collaborate and share decision making with community advisory group for continuous program improvements.
- Facilitate and integrate feedback from community partners program participants and staff on program evaluation CQI and data management practices.
- Participate in work environments that instill open communication teamwork conflict resolution humility learning and healing and commitment to racial equity and social justice. This program will have a culture of continuous improvement.
- Perform other related duties as assigned.
Experience Qualifications Knowledge Skills
Our ideal candidate will demonstrate the following (Minimum):
- Experience with program evaluation design and implementation preferably in social service or family support programs.
- Knowledgeable of best practices in CommunityBased Participatory Research.
- Experience developing program/policy recommendations related to program services and/or maternal and child health in collaboration with providers and community partners.
- Demonstrated experience creating dissemination materials in support of policy recommendations.
- Proven expertise and capability in engaging authentically with community members leaders and grassroots organizations.
- Deep knowledge of equity and social justice principles and practices. Understanding of the inequities due to place race policy and systems.
- Demonstrated knowledge of strategic planning techniques and principles policy development project management communication strategies.
- Ability to work under deadlines work on multiple tasks simultaneously organize and prioritize work quickly in response to changing needs.
- Demonstrated ability to work independently and as a team member.
- Excellent oral and written communication skills including presentation and facilitation.
- Demonstrated knowledge of the prenatal to five years and early learning sectors in King County and Washington State with an emphasis on program and policy development for communitybased services and communitybased parenting.
- Extensive experience using qualitative and quantitative data to make program and system improvements and writing and sharing effective reporting tools.
- Knowledge on how to collect and gather staff feedback for continued learning quality assurance and improvement and advancing racial equity and social justice.
- Experience working with communities to build partnerships and gain understanding of unique community needs.
- Knowledge of equity and social justice principles and practices.
- Experience with antiracist equitybased program/policy development and recommendations.
- Expertise in parenting child development pregnancy and postpartum educational materials.
- Experience on innovative evaluation efforts leading to model development and replicability.
- Demonstrated skills and abilities working collaboratively with diverse stakeholders including families culturally specific and communitybased groups service providers and staff.
- Ability to identify intersecting issues challenges and opportunities for collaboration across internal and external partners including strategies to promote equity.
- It is desired or preferred that candidates have direct knowledge and/or lived experience working in at least one of these communities: U.S born Black/African American American Indian/Alaskan Native and Native Hawaiian/Pacific Islander communities. Our goal is to have a team that is representative of the populations we serve and dedicated to serving clients with quality and compassion.
Supplemental Information
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply
This Career Service position is open to all qualified applicants.
Application Process
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
- Resume
- Cover letter (Describing how you meet the requirements of the position)
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted.
Necessary Special Requirements
- The selection process may include evaluation of application materials and supplemental questions interviewing and testing. You must completely fill out the application with your relevant education and work experience.
- The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR if applicable).
- The selected candidate must be able to pass a thorough background investigationbut findings may not necessarily disqualify an applicant for employment.(and Preemployment Physical if applicable).
- For more information on our selection process please refer to For tips on interviewing please visit are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Public Health relies on office automation (Microsoft Office) and webbased enabled tools therefore candidates must be proficient and comfortable with computer use to perform functions associated with ongoing work.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
- Regular and reliable attendance effective communication skills and development of effective working relationships are requirements of all Public Health positions.
- When Public Health responds to an emergency and in accordance with relevant CBA language and/or KC policy and procedures we may assign duties outside your regular job description. This may involve responding at any time including nights and weekends with possible deployment to locations other than the department.
- If you need a disability accommodation in the application or testing process please call the contact number listed on the job announcement.
Union Membership
NonRepresented
Contact
For questions about the application process contact Christina Jamerson at.
Required Experience:
Manager
Employment Type
Full-Time
